Customer service representative Jobs in Visalia, CA

A company is looking for a Customer Service Representative to provide exceptional customer experiences.Key ResponsibilitiesCommunicate with customers through various channels including inbound and outbound calls and emailIdentify customer needs through active listening and emotional intelligenceDocument customer interactions and outcomes in the appropriate systemRequired QualificationsMust be at least 18 years of ageHigh School Diploma or equivalent is requiredAt least 6 months of customer service experience is necessaryComfortable using multiple monitors and familiar with Android and IOS applicationsResults-oriented with the ability to provide recommendations and solutions to customers