Accounts Receivable Credit & Collections Specialist

5025 Plano Parkway Carrollton, TX USA, 75010 Duration : 4-5 months with possible extension

About the

We are seeking an experienced AR Reconciliation Specialist with strong expertise in SAP, Salesforce, and AR reconciliation processes. The ideal candidate will have a solid background in billing dispute resolution, payment analysis, and customer account management. This role demands exceptional problem-solving skills, attention to detail, and the ability to collaborate effectively across teams.

Key

Collaborate with internal departments and customer organizations to manage billing, statements, disputes, and returns, ensuring customer satisfaction.

Conduct in-depth customer payment analysis to identify and resolve disputed items, including tracing errors, correcting billing documents, and processing final invoices.

Mentor and train new team members to ensure successful onboarding and performance.

Review and manage large, high-profile accounts with accuracy and discretion.

Serve as a trusted system resource and key point of contact within the team.

Minimum 5 years of progressive experience in business-to-business or business-to-government collections and dispute resolution.

Familiarity with SAP (FSCM and Disputes), Salesforce, and AR reconciliation.

Intermediate to advanced proficiency in Microsoft Excel, including reporting and data analysis.

Solid understanding of general accounting principles and credit & collection procedures.