2nd Shift Returns Supervisor

Job Title

The primary responsibility of the position is to support leadership and the operational direction for departments within the fulfillment center to include Inbound, Outbound, Quality or Returns as well as other areas as needed. This position will support the productivity and performance accuracy of these areas of the operation.

Support in leading and developing a team of employees to achieve operational and productivity goals while fostering a positive and inclusive work environment

Conduct daily shift meetings and support workforce staffing and scheduling to meet operational business needs

Prioritize and champion safety initiatives and protocols to ensure a safe work environment by conducting regular safety meetings and promoting a culture of safety awareness

Support all aspects of area operations including productivity, inventory management, order fulfillment and quality assurance

Identify and implement process improvements to enhance efficiency and accuracy

Monitor and analyze KPIs to drive continuous improvement; develop and execute action plans to address areas of concern and meet performance targets

Ensure compliance with company policies, procedures and regulatory requirements

Generate and analyze reports on operational performance and present findings to senior management

Track attendance and timekeeping on a daily basis

Bachelor's Degree in business, supply chain management preferred

2 + years of team lead experience in retail, wholesale, or direct-to-consumer operations with proven experience in a fulfillment center environment.

Leadership, communication and interpersonal skills

Demonstrated ability to analyze data, make informed decision and solve complex problems

Proficiency in using warehouse management systems (WMS), automated fulfillment equipment, and Google Suite applications required

Physical Demands / Environmental Conditions (only required for Fulfillment Center jobs)

The incumbent is required to have sustainable physical requirements including but not limited to standing for long periods of time (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs repeatedly, manual dexterity of hands to process orders, push or pull up to 50lbs.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.