Service Director - Commercial Lines DFW
Criterion Executive SearchDallas, TX, US19 days ago
Job type
- Full-time
Job descriptionProven service management experience in a commercial insurance setting Specific experience handling middle market construction accounts is a HUGE plus Strong leadership and mentorship capabilities, with a commitment to team success Attention to detail is vital for the success of this role Tech-forward mindset with a focus on technology-driven process improvements Excellent communication and interpersonal skills Experience with remote team management Knowledge of commercial insurance lines and client account management (middle market to large accounts) Ability to build and optimize work flows that drive team performance
Job Description
Job Description
Top notch growing agency in the DFW Mid-Cities area is looking for a Commercial Lines Service Director. Will be responsible for the commercial service department, leading a team of service and support staff to ensure the highest standards of client service, team performance, and operational efficiency.
Looking for a Leader with proven service management experience in a retail broker setting. Need to have experience hiring, onboarding, training, mentoring, and developing staff. Will also manage a small, select portfolio of key commercial accounts.
Responsibilities :
- Team Leadership and Development
- Management of Remote Teams
- Account Management
- Collaboration with other internal Leaders
- Technology and Process Improvement
- Training and Professional Development
Qualifications and Skills :
This is a key leadership role and will report directly to the President of the agency.
Competitive base salary, outstanding benefit offerings, and bonus potential.
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Commercial Service • Dallas, TX, US
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