Talent.com
Call Center Customer Service Agent

Call Center Customer Service Agent

Hustle Notice BizMiami, Florida, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Description

Job Title : Call Center Customer Service Agent

Location : Miami, FL

Job Type : Full-Time

We are seeking a Call Center Customer Service Agent who is passionate about providing exceptional service to our valued customers. As a key member of our customer service team, you will be the first point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive experience.

Key Responsibilities

  • Answer incoming customer calls promptly and professionally
  • Provide accurate information about products and services to customers
  • Resolve customer issues and complaints in a timely manner
  • Document customer interactions and update account information
  • Conduct follow-up calls to ensure customer satisfaction after resolving issues
  • Collaborate with team members to improve service processes and customer experience

Skills, Knowledge and Expertise

  • High school diploma or equivalent; further education is a plus
  • Proven experience in a customer service role, preferably in a call center
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and ability to think critically
  • Familiarity with CRM software and telephone systems
  • Ability to handle high call volumes with professionalism

    • Benefits

  • Opportunities for career growth and development.
  • Health, dental, and vision insurance options.
  • Paid time off and holidays.
  • A dynamic and collaborative work environment.

    • We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

    Create a job alert for this search

    Customer Service Call Center • Miami, Florida, US

    Related jobs
    • Promoted
    Guest Service Agent

    Guest Service Agent

    Peachtree GroupMiami, FL, US
    Full-time
    The Guest Service Agent is responsible for processing check-ins and check-outs, securing payments, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service Agent

    Remote Customer Service Agent

    MCIMiami, FL, US
    Remote
    Full-time
    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 15 days ago
    • Promoted
    Customer Service Agent - $15.60

    Customer Service Agent - $15.60

    Europcar Mobility GroupMiami, FL, US
    Full-time
    We're seeking individuals with vibrant personalities who love interacting with people for roles like Ready Line Agent, Return Agent, or Exit Booth Agent. As a Customer Service Agent, you'll be a vit...Show moreLast updated: 30+ days ago
    Bilingual Call Center Representative

    Bilingual Call Center Representative

    LogixHealth, Inc.Dania Beach, Florida, United States, 33004
    Full-time
    At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own ...Show moreLast updated: 24 days ago
    • Promoted
    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroupMiami, FL, United States
    Remote
    Full-time +1
    Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show moreLast updated: 30+ days ago
    • Promoted
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional CareersMiami Beach, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 16 days ago
    • Promoted
    Call Center Agent (Panama)

    Call Center Agent (Panama)

    24 Hours GroupMiami, FL, US
    Full-time +1
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 16 days ago
    • Promoted
    Call Center Agent (Argentina)

    Call Center Agent (Argentina)

    24 Hours GroupMiami, FL, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 16 days ago
    • Promoted
    Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

    Remote Work From Home Call Center Representative Agent - Part Time Panelists Needed

    ApexFocusGroupMiami, FL, United States
    Remote
    Full-time +1
    Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Call Center Representative Agent experienc...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Agent (Mexico)

    Call Center Agent (Mexico)

    24 Hours GroupMiami, FL, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 16 days ago
    Call Center Agent I-Bilingual

    Call Center Agent I-Bilingual

    Wind Creek HospitalityMiami, FL, US
    Full-time
    Within Wind Creek, the Teleservices Agent is the first point of contact and sets the tone for all guest experiences.The Teleservices Agent works in a digital omni channel environment answering mult...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

    Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroupMiami, FL, United States
    Remote
    Full-time +1
    Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Agent (Dominican Republic)

    Call Center Agent (Dominican Republic)

    24 Hours GroupMiami, FL, US
    Full-time
    The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Show moreLast updated: 16 days ago
    • Promoted
    Disaster Relief Call Center Representative

    Disaster Relief Call Center Representative

    MCIMiami, FL, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 15 days ago
    • Promoted
    Remote Call Center Representative

    Remote Call Center Representative

    MCIMiami, FL, US
    Remote
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 15 days ago
    Part Time Bilingual Call Center Representative

    Part Time Bilingual Call Center Representative

    LogixHealth, Inc.Dania Beach, Florida, United States, 33004
    Part-time
    At LogixHealth we provide expert coding and billing services that allow physicians to focus on providing great clinical care. LogixHealth was founded in the 1990s by physicians to service their own ...Show moreLast updated: 24 days ago
    • Promoted
    Service Agent

    Service Agent

    Universal PropertyFort Lauderdale, FL, US
    Full-time
    The Insurance Agent is responsible for accepting chat requests through the websites, as well as handling inbound calls from consumers that have questions throughout the life of the policy.The agent...Show moreLast updated: 13 days ago
    Call Center Agent

    Call Center Agent

    CDR CompaniesMiami, FL, US
    Temporary
    Quick Apply
    This role will be responsible for handling both inbound and outbound calls, answering questions, offering detailed guidance, and ensuring timely and accurate resolution of customer issues.Successfu...Show moreLast updated: 30+ days ago