Supervisor

Supervisor Description

More than just a job; an opportunity.

Chick-fil-A Crocker Park hires employees that wish to acquire skills to enhance their career portfolio that goes beyond just serving guests and great food. Personal growth and career advancement can be attained through learning the business principles and daily practices from one of the fastest-growing quick-service restaurants in the country.

We are seeking developed leaders to support the business by supervising, communicating, training, and coaching all employees on achieving and exceeding service and revenue goals. Supervisors will oversee employees in the development of business and in the continual pursuit of “Operational Excellence” while creating a positive work culture. Supervisors are in constant contact with the leadership team and are responsible for the overall flow of their shift.

Qualifications

• Experience as a leader
• Proven ability to lead in team-based, fast-paced environments
• Basic computer competency

Required skills

Honors and encourages others to follow the visions and values of the restaurant

Self-motivated leader committed to personal growth

Team-oriented, adaptable, dependable, and strong work ethic

Displays enthusiasm, courtesy, and hospitality by incorporating 2nd mile service, and emotional connections with guests and employees

Ability to communicate effectively with both guests and team members

Must be an excellent coach, delegator, and team builder

Willingness to step outside of job role to assist in other roles

Ability to handle multiple tasks at once while working at a quick, yet efficient, and thorough pace

Must be able to meet the physical demands of the position, which includes, but is not limited to, standing for 8 hours and lifting up to 40 pounds

Responsibilities

Follows Chick-fil-A’s operational policies and procedures

Demonstrates knowledge of the brand and menu items

Complete understanding of each key position pertaining to the area under supervision

Leads shift under direction of the overseeing Director

Communicates employee performance and policy / procedure violations to overseeing Director

Works with leadership team to ensure appropriate daily and restaurant staffing levels

Solves on-shift issues related to accuracy, speed of service, and employee or guest issues

Models and supports clear communication between the front counter and kitchen staffs

Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback

Maintains a clean and pleasant environment

Additional Benefits

Sundays off

Flexible work schedule

Free food

Opportunity for growth and advancement

Scholarship opportunities | $1000, $2500, $25,000

Position type

32-38 hours per week : $18 per hour

40 hours+ per week : $20 per hour

Pay rates are additionally based on employee availability

Job Type : Full-time

Salary : $18.00 - $20.00 per hour

Benefits :

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Vision insurance

Experience level :

1 year

Restaurant type :

Quick service & fast food restaurant

Shift :

10 hour shift

8 hour shift

Day shift

Evening shift

Morning shift

Weekly day range :

Every weekend

Monday to Friday

Weekends as needed

Application Question(s) :

Why do you think you would be a great fit for this position?

Have you ever been convicted of a crime or felony?

Have you ever worked at Chick-fil-A before? If so, which location?

Work Location : In person