IT Support Technician

A company is looking for an IT Support Technician I / II.

Key Responsibilities

Provide technical support through various communication channels for IT products and services

Troubleshoot and resolve issues related to hardware, software, and networking

Document service requests accurately and participate in team meetings and training

Required Qualifications

2 or more years of relevant IT support experience or a combination of education and experience

Intermediate-level knowledge of various IT systems and tools, with advanced skills in specific areas

Availability for training from 8 AM to 5 PM CST for the first 2 weeks

Associate's or Bachelor's Degree in an IT-related field is preferred

IT certifications (e.g., CompTIA, Microsoft) are a plus