Clinic Coordinator

Friend Health is seeking Clinic Coordinators to join their team at their Cottage Grove location.  The  ideal candidate will have 2-3 years of customer service skills, experience with electronic health records and general office skills.  The clinic Coordinator role offers a competitive salary and benefits package.   Clinic Coordinators perform reception and clerical duties of considerable difficulty in outpatient clinic settings.

This position involves extensive utilization of clinic systems and constant interaction with patients, physicians, and other members of the clinic staff.

Clinic Coordinators must possess a strong customer service orientation and commitment to excellence and accuracy; while working in a fast paced, multi-tasking environment.

Required Experience :

• Associate degree desired or some college work.
• High School Diploma or GED required.
• 2-3 years of direct public contact experience with particular emphasis on customer service skills.
• Electronic Health Record (EHR) experience desired
• Ability to type 35 wpm and perform general office duties.
• Familiarity with telephone, intercom systems, and personal computers.
• Ability to enter and retrieve data accurately.
• Strong interpersonal skills; ability to handle conflicts with patients using tact, courtesy and discretion.
• Ability to handle sensitive matters according to Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
• Ability to attend mandatory training classes offered after hours or on weekends, with advance notice.

Essential Job Duties & Responsibilities :