Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Chandler, AZ. This is a 12+ month contract position.
Responsibilities :
- Provide day to day production application support
- Investigate and troubleshoot issues on banking platform and associated applications, participate in incident bridges, ensuring all required individuals are on the call and are actively seeking to resolve the issue(s)
- Provide technical support on payments applications, provide in-depth technical analysis as required on varying platforms in the event of issues being reported, as well as follow up post issue to investigate and determine root cause, identifying and implementing mitigating solutions to ensure issues do not reoccur
- Document and maintain operational procedures including documents used to resolve issues, problem tickets, as well as ensuring all contingency related documents are accurate and up to date
- Fulfil risk, audit, and regulatory requests
- Stakeholder management across GTO, particularly with CIO and business partners
- Engage in initiative work as and when required
- Continually look to identify and drive process improvement opportunities – improved monitoring, automation, simplifying processes
- Responsible for providing day to day operational support for real-time banking applications for the client's Global Banking business
- Work through resolving issues and incidents that are related to the system or reported by business users, as well as support change and release activities
- Assist and work closely with technology and business partners across GTO to assist in risk, audit and regulatory activities that the team get engaged in to maintain the application
Requirements :
Technology background with 5+ years of work experience in Mainframes COBOL, JCL, IMS DB / DC, DB2, BMC utilities, REXX, MarkIV, TWS, CA7, FILE MANAGER, TSO, Endeavor, release management tools, Dump Reading, Transmission protocols (NDM, FTP), APIs, MQ, ticketing systems, IBM utilities, Microsoft Office Products (Web technologies a plus)Excellent verbal and written communication skillsExcellent problem-solving skillsRoot Cause Analysis experienceExperience with SQL Database query language, Splunk and other monitoring tool exposureExperience in application support processes including incident management, release management, risk governance, etc.Knowledge and experience in problem and conflict managementDedicated in process improvements and tool improvements to make the entire project execution more efficient and simplifiedAbility to work and manage stakeholders across business and technology groups who are based in various locations as requiredPay range : $58.26 - $66.26
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10 :
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)Behavioral Health PlatformMedical, Dental, VisionHealth Savings AccountVoluntary Hospital Indemnity (Critical Illness & Accident)Voluntary Term Life Insurance401KSick Pay (for applicable states / municipalities)Commuter Benefits (Dallas, NYC, SF and Illinois)