Overview
At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.
Responsibilities
- You would diagnose and resolve technical issues with AV systems, including troubleshooting connectivity
- Provide technical support and training to clients on the operation and functionality of AV equipment
- Perform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability
- Assist in documenting service procedures and service-related activities
- Collaborate with team members to meet project deadlines and deliver high-quality service to clients
Qualifications
Previous experience in the service or installation of AV systemsStrong technical aptitude with the ability to learn new technologies and basic troubleshooting techniquesAbility to load and modify code and DSP files including Crestron, BIAMP, and Q-SYSAbility to work independently, be self-directed and make sound decisions based on customer satisfactionExcellent communication skills with a customer service-oriented approachAbility and willingness to travel to customer sitesCTS Certification is preferred, but not required with the right experience. Any other industry related certs or training are also a plus. (Ex : Crestron, Extron, Biamp, QSC, Shure, etc.)Why Should You Apply? / Benefits
At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.
The benefits of ownership
At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
Here’s a look at what we offer :
Healthcare, vision & dental coverage to keep you and your family wellHealth Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollarsEmployer-paid life and disability insurance for added peace of mind401(k) with company match to invest in your futureEmployee Stock Ownership Plan (ESOP) so you benefit directly from our shared successTuition reimbursement and ongoing learning opportunities to support your growthEmployer-paid employee assistance program to care for your physical, mental, and financial healthPaid time off that helps you truly disconnectFORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.
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