A leading SaaS company is seeking a VP of Customer Success to enhance customer retention and renewals. This role involves leading the Customer Success organization, managing the customer lifecycle, and developing a scalable success strategy. The ideal candidate has over 10 years of experience in Customer Success within a B2B SaaS environment, with a strong focus on data-driven success metrics. Competitive salary and excellent benefits offered including remote work.
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Vp Growth • Boston, MA, United States