Talent.com
Customer Experience Supervisor Western Hills
Customer Experience Supervisor Western HillsTJ Maxx • Cincinnati, Ohio, 45211
Customer Experience Supervisor Western Hills

Customer Experience Supervisor Western Hills

TJ Maxx • Cincinnati, Ohio, 45211
30+ days ago
Job type
  • Full-time
Job description
TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

6140 Glenway Ave.

Location:

USA TJ Maxx Store 0203 Cincinnati OH

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Create a job alert for this search

Customer Experience Supervisor Western Hills • Cincinnati, Ohio, 45211

Similar jobs

Customer Experience Coordinator Harpers Station

TJ MaxxCincinnati, Ohio, United States of America
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show more

 • Promoted

Operations Supervisor

Global Medical ResponseErlanger, Kentucky, United States
Full-time

EMS Operations Supervisor - Erlanger, KY.Starting at $25/hour (more depending on experience).The Operations Supervisor ensures the delivery of highquality, compassionate patient care by supporting ...Show more

 • Promoted • New!

Operations Supervisor

Dayton FreightWalton, KY, United States
Full-time

Monday - Friday | 13:00 - 22:00.As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and ...Show more

 • Promoted

Embassy Suites Cincinnati Rivercenter Covington - Kitchen Supervisor

Aimbridge HospitalityCovington, Kentucky, United States, 41011
Full-time

Embassy Suites Cincinnati Rivercenter Covington - Kitchen Supervisor.Join Our Team as a Kitchen Supervisor!.The Kitchen Supervisor is the culinary captain, keeping the kitchen running like a well-s...Show more

Dispensary Supervisor

King City GardensCamp Washington, OH, US
Full-time
Quick Apply

The Dispensary Supervisor supports the day-to-day operations of an adult-use cannabis dispensary licensed under Ohio’s Division of Cannabis Control (DCC).This role ensures full compliance with stat...Show more

Outside Sales Representative

NFIBWilliamstown, KY, US
Full-time

Are you looking for a career with.Or maybe you have been thinking about switching career paths and moving into sales?.NFIB was chosen as a Glassdoor Top 50 Best Places to Work.A sales career with N...Show more

 • Promoted

Customer Experience Specialist 501

WhiteWater Express Car WashFairfield, OH, United States
Full-time

At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people.Our dedicated team members are leaders within the company, and we...Show more

 • Promoted

Working Supervisor - 36820

Harvard Maintenance, IncCincinnati, Ohio, United States
Full-time

Monday - Friday 6:00 PM - 2:30 AM.Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and profess...Show more

 • Promoted

Customer Service Supervisor - Corrugated

Southern Champion TrayFairfield, Ohio, US
Full-time

Apply fast, check the full description by scrolling below to find out the full requirements for this role.All jobs at Southern Champion Tray (SCT) require Team members to act in accordance with the...Show more

 • Promoted • New!

Customer Experience Associate (Entry Level)

Turf Tools ManagementHamilton, OH, United States
Full-time

At Turf Tools Management, we believe strong business relationships start with meaningful conversations.As a Customer Experience Associate, you'll be on the front lines of our business-to-business s...Show more

 • Promoted

Supervisor, Customer Services

ENVOY AIR INC.Hebron, KY, United States
Full-time

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on!...Show more

 • Promoted

Curbside Clerk

Meijer, Inc.Fairfield, OH, United States
Full-time

As a family company, we serve people and communities.When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.Con...Show more

 • Promoted

Earn up to $25 per survey Online Survey Taker

Earn HausCrittenden, Kentucky, United States
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Customer Engagement Supervisor

TJX Companies, Inc.Cincinnati, OH, United States
Full-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your ...Show more

 • Promoted

Dispensary Supervisor (Cincinnati)

Ascend Wellness HoldingsCincinnati, OH, USA
Full-time
Quick Apply

Our workforce will reflect the diversity of the City.We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional cus...Show more

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Hamilton, Ohio
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Operations Supervisor - 1st Shift

U.S. VentureFairfield, Ohio, United States
Full-time +1

Oversee and supervise a work group to meet department goals.Schedule is Monday-Friday; starting between 7:00am and 8:00am until work is complete.Schedules are subject to change based on business ne...Show more

 • Promoted

Guest Service Supervisor/Team Lead $15hr - Cincinnati Mason OH

Altitude Trampoline ParkCincinnati, OH, USA
Full-time
Quick Apply

A Guest Services Supervisor at Altitude is responsible for monitoring the overall park atmosphere and Altitude Culture for the employees as well as the guests.In addition to the park culture the su...Show more