HMA is looking for talented teammates to help us refine our day-to-day property operationsoptimizing systems, tools, and processeswhile leveraging technology to maintain our reputation for excellence.We seek ambitious self-starters who arent afraid to roll up their sleeves. We value clear communication, collaboration, and a willingness to challenge the status quo to find better ways of doing things. About You As a Property Manager for our communities, you will provide leadership and direction to on-site teammates, taking ownership of all aspects of operational performance at your assigned property. You are a confident people manager who thrives in fast-moving environments and can juggle multiple priorities with ease. You adapt quickly as situations evolve, all while keeping operations running smoothly. Youre passionate about property management and driven to deliver exceptional results in occupancy, resident satisfaction, compliance with state and local program requirements, safety, building upkeep, and financial performance. You learn quickly, teach effectively, and can translate complex concepts into clear, actionable steps for your team. You are comfortable with ambiguity, confident making decisions with imperfect information, and skilled at engaging stakeholders at all levels with professionalism and poise. In this role, you will have the opportunity to make a significant impact on our business while advancing your career. If this sounds like you, we encourage you to apply. Please note this position requires an onsite presence at the property Monday-Friday from 9am-6pm. What Youll Be Doing Leadership & Management Lead by example, upholding company values of integrity and excellence. Foster a culture of accountability, ownership, and teamwork. Recruit, train, and support staff to maximize performance and potential. Build and maintain strong relationships with residents, teammates, and stakeholders. Handle confidential information responsibly. Property Performance Maintain high occupancy and exceptional resident satisfaction. Ensure compliance with all regulatory requirements. Oversee safety, cleanliness, and maintenance standards. Monitor performance metrics and address any gaps proactively. Report property performance to senior leadership and implement recovery plans when necessary. Customer Service & Service Standards Maintain a high standard of communication and responsiveness. Address complaints and legal matters promptly. Develop marketing strategies in compliance with Fair Housing laws. Monitor market trends and provide competitive insights. Marketing Implement strategies to increase property visibility and attract residents. Continuously analyze competitor activity to refine marketing approaches. Budgeting & Financial Management Maximize revenue through effective leasing and occupancy management. Collaborate with the Regional Manager on market surveys, rent increases, and expense control. Plan and manage capital improvements. Review ROI for amenity enhancements with the Regional and Asset Managers. Qualifications Bilingual : fluency in English and Spanish Preferred. 2+ years of people management experience. 2+ years in property management or a related real estate discipline. 1+ years of experience with property management software (AppFolio and Microsoft Office 365 preferred). Strong leadership, problem-solving, and communication skills. Knowledge of Fair Housing laws and property compliance requirements. Review ROI for amenity enhancements with the Regional and Asset Managers. Compensation Pay range for this role is $26-34 / hour DOE.
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Inc Hiring Associate • Oakland, CA, United States