Customer Engineer II, AI / ML, Retail, Google Cloud

Google is seeking a Customer Engineer to partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI / ML) to differentiate Google Cloud to our customers.

The ideal candidate will have a Bachelor's degree or equivalent practical experience, 6 years of experience with cloud native architecture in a customer-facing or support role, and experience with frameworks for deep learning and machine learning APIs.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth AI / ML expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
• Travel to customer sites, conferences, and other related events as needed, acting as a public advocate for Google Cloud.

Qualifications

Preferred Qualifications

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

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