Overview
Senior User Experience Researcher (Bangkok Based, Relocation provided)
Join Agoda as a Senior User Experience Researcher. This role is Bangkok-based with relocation assistance. The Senior UX Researcher owns end-to-end planning, execution, analysis, and reporting of research projects, and provides outputs that inform product decisions and strategy.
Responsibilities
- Lead core end-to-end research activities, including defining objectives, hypotheses, methodologies, execution, analysis, and communication of results.
- Drive research objectives and ensure findings inform product design, user experience, and business direction.
- Demonstrate critical thinking beyond explicit business requests; collaborate with product, design, and engineering teams.
Qualifications
Master Degree or equivalent in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field10+ years of relevant experience in consumer-facing business domainsStrong planning, scoping, conducting, analyzing, and communicating researchExperience with qualitative methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.)Experience with quantitative research (metrics, survey design, sampling, cross-tabs, basic statistics)Experience evaluating, negotiating, and working with external research vendorsAbility to articulate user problems and business opportunities to diverse stakeholders using quantitative and qualitative dataStrong critical thinking, storytelling, and communication skills (English)Collaborative, data-driven approach in a dynamic environmentCollaboration
Drive cross-discipline collaboration through research insights and activitiesCollaborate effectively with other researchers and disciplines with clear ownership across shared workCommunicate clearly; tailor messaging for different audiencesResearch Community Contributions
Contribute to the research community by sharing methodologies, mentoring, or coaching other researchersAdditional Information
Location : Bangkok, Thailand (Bangkok-based with relocation provided)Seniority level : Mid-Senior levelEmployment type : Full-timeIndustry : Technology, Information and InternetEqual Opportunity Employer
At Agoda, we pride ourselves on equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. All qualifications are considered regardless of background; recruitment is merit-based.
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Disclaimer : We do not accept unsolicited third-party or agency submissions. Agoda reserves the right to hire directly without a recruitment fee.
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