Account Manager - Surety Bonds

Job Description

Job Description

Summary

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of fastest-growing top 25 insurance brokers in the U.S. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Surety Bonds Account Manager

Position Overview

Services clients as assigned, in accordance with Agency guidelines, providing a high level of customer service while achieving the client’s surety objectives. Develop, build and maintain a strong business relationship with both clients and surety underwriters. Demonstrate integrity in all dealings with clients, sureties and colleagues. Achieves agency objectives for placement of business, account development and retention.

Primary Responsibilities

• Obtain surety approval for and process and issue various surety bond requests (bid, performance & payment, commercial bonds) for current and new customers per the agency’s surety workflows
• Transact and issue new surety business and renewals in the agency’s operating systems (EPIC and Erlon)
• Use of surety online platforms to apply for and issue bonds
• Maintain 60-90 day lead time on bond renewals
• Assist with accounts receivable calls to collect past due premiums
• Assist with new business submissions from clients; determine appropriate sureties for requests to obtain the best program / rate for clients
• Analyze surety requirements in relation to client’s financial and credit strength (ability to recommend / suggest surety parameters such as single / aggregate bonding limits and premium rates)
• Basic knowledge of client financial statements and work on hand schedules
• Establish in-house lines of authority on behalf of clients; Obtain bond approvals from company underwriters exceeding the client’s surety bond program
• Attend client / surety meetings to establish or renew surety program based on analyzed financial statements
• Attend surety underwriter meetings to discuss new bond program opportunities and client needs within commercial surety market
• Attend surety company and / or association events
• Record bond claims and notify the appropriate underwriter
• Able to perform all duties of the associate account manager role as needed

Qualifications

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES :

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department.

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