Business Intelligence Manager

About The Job

Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio.

For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands.

We are driven to innovate with a clear purpose in mind : to enhance the eating and drinking experience, nourishing the people and communities we serve.

Reporting to the Vice President of Product Management, the Business Intelligence Manager is experienced with insights applied to product development, communication and brand building.

The Business Intelligence Manager is a strong co-partner with the Marketing, Commercial Sales, R&D, and Product Management teams helping to identify business and brand-building opportunities.

This person’s responsibility includes leading insight work transformed into actionable business intelligence. Responsible for delivering forward-thinking and foundational insights that enable short-term and long-term business objectives.

This is a new position to the organization. This person will be responsible for standing up a new position creating new processes and strategies from the ground up.

This role is subject to our hybrid work model : we collaborate in the office on Monday, Tuesday, and Thursday. The rest of the week, you have flexibility to work wherever it suits you best.

What You’ll Do

• Seek out innovative, best-in-class approaches to address business issues, leading to improved research tools, methods, and processes
• Participates in cross functional business meetings and processes
• Lead consumer-centric work that can inspire communication and creative strategy, campaigns, and activation
• Design and assist in leading qualitative and quantitative research initiatives - including needs identification, project design, execution, analysis, recommendations, and presentation of results
• Collaborate across the various functions within the organization to understand business needs and be the voice of the consumer to help aid decision making.
• Lead the design, coordination, moderation, and synthesis of qualitative research projects.
• Partner across MFT / Link (tie in with lifecycle asset management)

Who You Are

• Change Maker : Develops and enables new solutions to sustain the business and improve competitive advantage
• Collaborative Partner : Uses interpersonal skills to communicate effectively with cross-functional teams and customers
• Optimizer : Finds ways to continuously improve processes, methods and team performance
• Strategic Thinker : Relies on analytical and problem-solving skills to think strategically and execute tactically
• Independent Self-Starter : Takes prompt, proactive action to accomplish work goals with limited oversight

Skills / Experience We’re Looking For

• Strong analytical, interpretation and reporting skills
• Strong report writing and presentation skills, with ability to share across stakeholders of varying levels.
• Demonstrated experience managing external partners and ability to influence without formal authority
• Ability to synthesize qualitative insights to craft a story’ that addresses project objectives.
• Familiar with and knowledgeable of a broad range of consumer research techniques (both methodological and analytical).

Required Qualifications

• Bachelors degree required, preferably in market research, marketing, psychology, sociology or business administration. (MBA a plus)
• Minimum of 5 years industry experience in a role that includes qualitative and quantitative primary research (market research, user / customer research, product marketing research)
• Direct experience with quantitative and qualitative research methodologies (comfortable writing survey questions, developing personas & journey maps, discussion guides, qualitative interviewing, and orchestrating focus groups)
• Experience working in the food service or beverage industry is preferred.
• Up to 30% travel required

Benefits

We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment.

Here are some of the highlights :

• Medical, Dental, Vision, and Prescription Drug insurance plans
• Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family
• Tax advantaged spending accounts for health and dependent care expenses
• Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
• Generous paid time off for personal use, holidays, and parental leave
• Company-sponsored life insurance
• 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
• Financial and retirement advising

About Marmon Holdings

Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion.

Marmon’s 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.