SAP Data Analyst

This role is crucial for ensuring the operational stability of all existing IT infrastructure and data reporting tools while the core IT team is fully engaged in the SAP FICO, SD, and MM implementation. The primary focus is providing excellent first-line technical support and ensuring the continuous, reliable flow of data for existing business intelligence (Tableau) reporting.

Key Responsibilities

• First-Line IT System Support :

Serve as the initial point of contact for all user technical issues (e.g., hardware, software, network access, printer problems).

Execute and monitor existing data extraction, transformation, and loading (ETL) routines to ensure data accuracy and timeliness.

Perform routine maintenance on desktop PCs, laptops, and peripheral equipment.

Document common support issues and their resolutions (Knowledge Base).

Key Requirements