Talent.com
Loan Operations Representative 2
Loan Operations Representative 2Fidelity Bank • Metairie, LA, US
Loan Operations Representative 2

Loan Operations Representative 2

Fidelity Bank • Metairie, LA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908, we have built a legacy upon simple, enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a community-focused and team-oriented work culture where we invest in our associates to ensure success within the company.

Fidelity Bank, headquartered in New Orleans, Louisiana, believes in making a difference by living our mission of "Here for Good" to help families and businesses thrive in the communities we serve. Our mortgage division, NOLA Lending Group, is a leader in providing residential home financing solutions in 46 states.

Fidelity promotes a culture of work / life balance for all associates. We offer a competitive total rewards package for eligible associates including :

  • Competitive pay based on the position, qualifications, relevant experience, and skillset
  • Paid Time Off
  • Up to 14 paid holidays annually
  • Comprehensive Medical, Dental, and Vision Insurance
  • Employer Funded Health Savings Account
  • Paid Parental Leave
  • 401(k) with matching contributions
  • Wellness Program to reduce health insurance premiums
  • Free or discounted banking and mortgage services
  • Basic Life Insurance and AD&D
  • Tuition Reimbursement Plan
  • Associate Referral Program
  • Associate Volunteer Program
  • Employee Assistance Fund (subject to IRS guidelines)
  • Employee Assistance Program
  • Opportunities for training and career development
  • Gym Discounts, Verizon Wireless Discounts, Tickets At Work Discounts
  • Retail branch locations are closed on Saturdays!

The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify, amend, or terminate any and all benefits at any time.

Do you want to make a difference? If so, this opportunity may be the right choice for you! Fidelity Bank / NOLA Lending Group is looking for competitive, self-reliant, energetic individuals that are driven to succeed.

Position Summary :

The Loan Operations Representative 2 works with both loan operations management and personnel in all aspects of lending, booking, and post-closing as it relates to Retail and Non-Profit loans. The day-to-day activities include monitoring the bank’s participation portfolio, SBA and other government back loans and required escrow analysis.

This position is non-exempt under the Fair Labor Standards Act and is eligible for overtime pay.

This position may be filled at a lower or higher level depending on the candidate’s qualifications and relevant experience.

Required Qualifications, Competencies, and Skills :

  • GED or High school diploma
  • 5 years of experience with escrow analysis, insurance and tax payment, residential mortgage lending, loan application policies and procedures, and documentation requirements on commercial, residential and consumer loans
  • Knowledge / experience with : Horizon system
  • Proficient in Microsoft Office Suite to include Word, Excel, Outlook, PowerPoint, Teams
  • Developed cognitive skills to include Analytical, Problem Solving, Innovation, Decision-Making, Organization & Planning
  • Developed intrapersonal skills to include Follow-Through, Ambition, Resourcefulness, Initiative
  • Developed interpersonal skills to include Communication : Listening, Speaking, and Writing, Client Focus, Versatility
  • Preferred Qualifications, Competencies, and Skills :

  • Knowledge / experience in : FCM system, Encompass system
  • Essential Duties and Responsibilities :

  • Monitor, process, and reconcile daily settlement general ledgers, loan participation activity, SBA and other government-backed loan reports
  • Prepare and submit monthly USDA, VA, and other government-backed loan reports
  • Review and process required monthly escrow analysis statements, special off-cycle escrow analyses, and waiver request
  • Process and review daily escrow transactions, surpluses, shortages, and deficiencies
  • On-Board unsecured consumer loans & non-profit loans
  • Perform monthly MERS reconcilement and data corrections
  • Process verifications of loans and mortgages
  • Process request for e-statement enrollment and e-statement request
  • Process charge-offs and recovery requests from Special Assets Department
  • Process loan modification request, CITA’s, payment deferrals, and other specialized maintenance request
  • Process request for statement regeneration for year-end request
  • Assist manager to formulate and interpret policies or operating practices
  • Answer and respond to calls from customers, insurance agents and branch personnel
  • Assist with training of departmental personnel
  • Perform required system maintenance as requested
  • Assist in the preparation of any reports needed
  • Assist management with special projects to ensure tasks are performed timely and accurately
  • Consistently exemplify our Core Values of Integrity, Community, Dependability, Excellence, Longevity, and Accountability
  • Comply with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability
  • Perform other duties and / or special projects as appointed by management
  • Physical Requirements : primarily sitting with some standing, walking, lifting and bending
  • Fidelity Bank is an Equal Opportunity Employer / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Fidelity promotes a drug free workplace.

    If you require an accommodation to submit your application for an open position, please send an email request to talentmanagement@bankwithfidelity.com or call 985-612-2764. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.

    For assistance or questions regarding the recruitment process, please email talentmanagement@bankwithfidelity.com.

    This position is located in Metairie, LA, 70002.

    Create a job alert for this search

    Loan Representative • Metairie, LA, US

    Related jobs
    Mortgage Loan Officer

    Mortgage Loan Officer

    TowneBank Mortgage • Covington, LA, US
    Full-time
    Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our ded...Show more
    Last updated: 30+ days ago • Promoted
    Make More Money this Summer Driving Your Car. Drive with Uber!

    Make More Money this Summer Driving Your Car. Drive with Uber!

    Uber • Barataria, LA, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 2 days ago • Promoted
    Need extra cash for the Summer? Drive with Uber!

    Need extra cash for the Summer? Drive with Uber!

    Uber • Barataria, LA, US
    Full-time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show more
    Last updated: 2 days ago • Promoted
    Flexible $ : Earn At Least $1505 For Your First 160 Trips, Guaranteed.

    Flexible $ : Earn At Least $1505 For Your First 160 Trips, Guaranteed.

    Uber • Barataria, LA, US
    Full-time +1
    Earn at least $1505 driving with Uber when you complete your first 160 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 2 days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Des Allemands, LA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Direct Support Professional I PRN - SELA

    Direct Support Professional I PRN - SELA

    Evergreen Life Services • Ponchatoula, LA, US
    Full-time
    Are you looking for a 2nd or 3rd job? Evergreen Life Services is hiring PRN DSP positions that are paid $2 more per hour. As a PRN staff, you can work as little as 8 hours per week or up to 28 hours...Show more
    Last updated: 30+ days ago • Promoted
    Earn At Least $1505 For Your First 160 Trips, Guaranteed.

    Earn At Least $1505 For Your First 160 Trips, Guaranteed.

    Uber • Barataria, LA, US
    Full-time +1
    Earn at least $1505 driving with Uber when you complete your first 160 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 2 days ago • Promoted
    Complete Online Surveys For Cash (Up to $25 / per)

    Complete Online Surveys For Cash (Up to $25 / per)

    Earn Haus • Slidell, LA, US
    Full-time +1
    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show more
    Last updated: 2 days ago • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border Protection • Larose, LA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Loan Clerk

    Loan Clerk

    CJ Accounting Inc • Slidell, LA, US
    Full-time
    Career Advancement Opportunities.As a Loan Clerk, you will be working closely with the office manager to process loan applications, handle loan inquiries, and file all necessary paperwork.You will ...Show more
    Last updated: 30+ days ago • Promoted
    Direct Support Professional II SELA

    Direct Support Professional II SELA

    Evergreen Life Services • Ponchatoula, LA, US
    Full-time
    Responsible for maintaining a healthy, safe, and therapeutic environment for individuals served and following through on their individual care plans. Administer medication as allowed by appropriate ...Show more
    Last updated: 30+ days ago • Promoted
    Senior Loan Administration Specialist

    Senior Loan Administration Specialist

    Home Bank • Metairie, LA, US
    Part-time
    This position includes duties related to processing / booking of complex loans and transactions, including participations and charge-offs, conducts quality control, documentation review, processes pa...Show more
    Last updated: 30+ days ago • Promoted
    Direct Support Professional III SELA

    Direct Support Professional III SELA

    Evergreen Life Services • Ponchatoula, LA, US
    Full-time
    Evergreen Life Services is an equal opportunity employer.We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital s...Show more
    Last updated: 30+ days ago • Promoted
    Loan Sales Specialist

    Loan Sales Specialist

    OneMain Financial • Covington, LA, US
    Full-time
    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members ...Show more
    Last updated: 2 days ago • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border Protection • Jean Lafitte, LA, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Field Sales Representative

    Field Sales Representative

    AT&T • Kenner, LA, US
    Full-time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customers home.Field Sales Representatives at AT&T are driven to connect every interaction i...Show more
    Last updated: 2 days ago • Promoted
    Loan Operations Manager

    Loan Operations Manager

    Gpac • Ponchatoula, Louisiana, United States
    Full-time
    Quick Apply
    A local Louisiana Community Bank is looking for a Loan Operations Manager to oversee all aspects of the bank’s loan operations function, including loan processing, servicing, escrow managemen...Show more
    Last updated: 30+ days ago
    Loan Acquisition Specialist

    Loan Acquisition Specialist

    OneMain Financial • Covington, LA, US
    Full-time
    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members ...Show more
    Last updated: 2 days ago • Promoted