SkillSpring CRED NYC Program Director

CRED NYC Program Director

Location : Multiple Sites in Manhattan & the Bronx

Salary Range : $100,000 per annum

Reports To : SkillSpring Senior Director

About The New Jewish Home :

Since 1848, The New Jewish Home has been dedicated to helping older New Yorkers live full and meaningful lives by providing outstanding health care and innovative programming. As a comprehensive, mission-driven nonprofit health care system, we serve older adults of all faiths, ethnicities, and income levels. Our Manhattan skilled nursing facility is accredited by the Joint Commission. Notably, our Manhattan facility earned the highest possible assessment by U.S. News & World Report for its rehabilitation program and is the only one in NYC staffed by full-time Mount Sinai physicians and nurse practitioners.

About SkillSpring :

SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults.

Position Overview :

The New Jewish Home's SkillSpring program seeks a dynamic, mission-driven Program Director to lead the implementation of our Community Resources for Employment and Development Program ("CRED NYC") Program. The Program Director will oversee all aspects of daily operations, supervise a multi-disciplinary team, serve as the primary liaison to the NYC Department of Youth and Community Development (DYCD), and ensure the program aligns with SkillSpring's trauma-informed, equity-centered approach to workforce development.

This full-time role requires experience managing workforce programs for young adults facing systemic barriers such as community violence, housing instability, and long-term unemployment.

Key Responsibilities :

• Lead the design, coordination, and execution of all CRED NYC program components, including outreach, healthcare training, career readiness, case management, clinical internships, and placement.
• Supervise and support a multidisciplinary team of case managers, training instructors, job developers, outreach specialists, and mental health professionals.
• Serve as the primary liaison to DYCD, ensuring compliance with all contractual requirements, performance benchmarks, and reporting standards.
• Oversee data systems, monitor participant progress, and drive quality improvement through regular review of metrics, case conferencing, and stakeholder feedback.
• Partner with SkillSpring's Senior Director and TNJH's Development, Finance, and HR teams to support program integration, fundraising, budgeting, and compliance.
• Cultivate and maintain strategic relationships with employer partners, training providers (including Lehman College), and community-based organizations such as East Side House Settlement and Fair Futures.
• Represent SkillSpring in high-level meetings with DYCD, TNJH leadership, elected officials, and funders; attend workforce convenings, peer learning networks, and CRED NYC cohort gatherings.
• Support curriculum development across key areas including trauma-informed practice, eldercare, professional skills, and participant empowerment.
• Contribute to strategic planning and fundraising by supporting proposal development and government grant renewals.
• Maintain a flexible schedule including occasional evenings and weekends to accommodate community outreach, employer engagement, and special events.
• Ensure a culturally responsive and inclusive environment for participants and staff.

Qualifications :

Bachelor's Degree required; Master's Degree preferred in Education, Public Administration, Social Work, Marketing, or a related field.

Minimum of 5 years of experience supervising staff and managing workforce or youth development programs.

Demonstrated success in contract compliance, partnership management, and staff leadership.

Familiarity with DYCD-funded programs and / or New York City's workforce development landscape strongly preferred.

Passion for working with opportunity youth and adults impacted by systemic inequities.

Ability to work collaboratively in a fast-paced environment with multiple stakeholders.

Physical Demands :

The role requires normal mental and visual attention, along with manual coordination.

Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow.

Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods.

Ability to lift and / or move up to 25 pounds.

Travel to all TNJH campuses and program sites is required.

Compensation and Benefits :

The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes :