Clearance Required : Secret (or higher), or ability to obtain
Job Type : Full-time
Travel : Travel 10% of the time to customer sites and Jovian HQ.
Position Summary
We are seeking an experienced Lead IT System Administrator to execute our organization's IT operations, with a strong focus on Microsoft Azure, Office 365, and enterprise infrastructure. The ideal candidate will have proven leadership capabilities, a deep technical background in cloud and on-premises environments, and the ability to carry out user support, system administration, and infrastructure projects from planning to execution.
Key Responsibilities
IT Infrastructure Management : Design, implement, and maintain secure and scalable IT infrastructure, including servers, storage, networking, and cloud services.
Cloud Administration : Configure, manage, and optimize Microsoft Azure resources (VMs, networking, identity management, security, backup / recovery, etc.).
Office 365 Administration : Administer Microsoft 365 tenant, including Exchange Online, SharePoint, Teams, OneDrive, Intune, and related services.
User Support & Troubleshooting : Serve as the escalation point for complex technical issues, ensuring prompt resolution and high user satisfaction.
Systems Monitoring & Security : Implement monitoring, patch management, endpoint protection, and security best practices to safeguard systems and data.
Project Leadership : Lead IT projects from requirements gathering to deployment, including infrastructure migrations, upgrades, and integrations.
Documentation & Policies : Develop and maintain IT policies, technical documentation, and standard operating procedures.
Team Coordination : Mentor junior administrators, delegate tasks, and ensure cross-team communication for smooth IT operations.
Vendor Management : Coordinate with external vendors, service providers, and consultants for hardware, software, and service procurement.
Basic Qualifications
Bachelors degree in Information Technology, Computer Science, or related field (or equivalent work experience).
5+ years of hands-on IT administration experience, with at least 2 years in a lead or senior role.
Proven expertise in Microsoft Azure administration (IaaS, PaaS, security, networking).