We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and thats because were made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. Were the largest provider of free phone service in the nation. And were just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is looking for a Senior Backend Software Developer to join our Customer Journey Team.
At TextNow, were on a mission to transform the telecom landscape by building a platform that powers tens of millions of calls and messages every day, driving innovation and delivering exceptional user experiences. Our Core Experiences Team is at the heart of this mission, designing and developing scalable, high?performance backend systems that serve our customers.
In this role, you will be responsible for designing, developing, and maintaining the backend services that power our high?traffic platform. Youll work with technologies like AWS, Golang, gRPC, Kubernetes, Terraform, and a microservice architecture to ensure the reliability, scalability, and performance of our systems. Additionally, youll be working with databases and event streaming platforms to handle high?volume data and real?time communication. Handling tens of millions of calls and messages daily, youll focus on keeping our platform fast, responsive, and highly available.
What You'll Do
- Develop and maintain backend services by designing and implementing functionality for new & existing microservices
- Work with front?end teams and product to build delightful customer experiences
- Maintain a high bar of quality for the team, producing readable code, writing testable code, refactoring legacy systems, and actively contributing to development standards and cross?team architectural reviews
- Participate in a rotating on?call schedule, responsible for service uptime, availability of critical functions, and performing root?cause analysis of incidents to identify steps toward lasting remediation
- Organize and communicate the technical details of upcoming projects through our architectural review process
Who You Are
Creator of cool stuff with a passion for efficiency at scale, leveraging Golang or another strongly typed language along with the computing power of cloud servicesBrilliant collaborator who excels at connecting with team members and transforming complex ideas into clear insights, while actively listening to foster a collaborative environmentActs decisively to take actions that efficiently deliver value to our customers and business stakeholders alikeTakes ownership of projects with the ability to drive them to completionRespectfully candid with the ability to tactfully give / receive feedback with various teams across the organizationSelf?starter who actively identifies areas of improvement and provides realistic solutionsResourceful and scrappy with the ability to be strategic, roll up your sleeves, execute, and work cross?functionallyVersatile technologist always interested in learning something newOther Experience
Experience developing API services with gRPC or RESTFamiliarity with infrastructure as code tooling (Kubernetes, ArgoCD, Terraform, or others)Ability to apply design principles and methodologies for building reliable, scalable, and high?performance backend architecturesExperience using relational or non?relational database technology (MariaDB, RDS, DynamoDB, Redis)Nice to Haves
Familiarity with asynchronous event processing (Kafka, SQS, or others)Familiarity with observability and monitoring tools (Datadog, Prometheus, Kibana, or similar)Experience with telecommunication (e.g., SIMs, MVNOs)Experience with migrating from legacy stacks (e.g., PHP, Ruby)$113,400 - $162,000 a year
More about TextNow...
Our Values
Customer Obsessed We strive to have a deep understanding of our customersDo Right By Our People We treat each other with fairness, respect, and integrityAccept the Challenge We adopt a Yes, we can mindset to achieve ambitious goalsAct Like an Owner We treat this company like its our own because it is!Give a Damn We are deeply committed and passionate about our work and achieving resultsBenefits, Culture & More
Strong work?life blendFlexible work arrangements (WFH, remote, or access to one of our office spaces)Employee stock optionsUnlimited vacationCompetitive pay and benefitsParental leaveWellness credit and L&D credit for both physical and mental well?beingWe travel a few times a year for various team events, company?wide off?sites, and moreDiversity and Inclusion
At TextNow, our mission is built around inclusion and offering a service for everyone, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.
TextNow Candidate Policy
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy.
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