Head of UX Content Design, YouTube Job at Google in San Bruno

Overview

UX Content Design Lead, YouTube — Google

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the goal for content and drive cohesive product narratives across multiple platforms and touch points. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

Responsibilities

Influence cross-functional stakeholders to build consensus and gain support for high-quality user experiences.

Lead the development of UX writing and content design solutions to undefined or multidimensional user, product, and business problems.

Lead alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to set the product narrative, goal, mission, or principles.

Own the holistic UX writing and content design processes, systems, frameworks or patterns across a product.

Own project priorities, including finding and aligning resources effectively to help with the design project work.

Minimum qualifications

Bachelor's degree or equivalent practical experience.

10 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.

5 years of people or team management experience.

Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications

12 years of writing, editorial, marketing, or UX writing experience in an agency setting and interacting with executive leadership.

7 years of experience working in a cross-functional technology organization.

Experience building language systems, including writing and voice & tone guidelines, glossaries, frameworks, reusable components and patterns, and applying design tools (e.g. Figma).

Experience with user-focused product writing (e.g., work in hardware, software, digital agency) or other relevant product area.

Experience working with global brands and crafting experiences that are mindful of localization and internationalization.

About The Job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the goal for content and drive cohesive product narratives across multiple platforms and touch points. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

In this role, you will elevate and evolve Content Design as a vital UX partner shaping compelling user experiences and will strive and advocate for a content-first approach, leading and guiding the team to deliver scalable, strategic solutions for the greatest impact. You will have a clear goal of the future of UX writing, content design, and the leadership and know-how to make things happen and will set the standard for the UX Content Design practice not only as a means of delivering solutions, but as a way of deepening understanding and driving strategic conversations in a problem space. You will build, grow, and retain a high performing team, guide UX content design processes, and mentor the talented members of your team. You will partner with leaders across UX, Product, Engineering, Marketing, and Localization teams to create and launch experiences across YouTube.

Equal Opportunity

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Art / Creative, Design, and Engineering

Industries

Information Services and Technology, Information and Internet

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