Operations Manager

Job Description

Job Description

Who We Are :

CSI International Inc, founded in 1989 and headquartered in Ft. Lauderdale, FL, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insurance. Throughout CSI International Inc.’s constant growth and evolution, our primary goal – exceeding our clients’ expectations – has remained unchanged. Because of this, we enjoy an incomparable reputation for cost-effective solutions with responsive services with uncompromising quality.

What you’ll be doing :

We are looking for an experienced Operations Manager to manage and support the work activities performed by our janitorial staff and ISPs. The Operations Manager has operational accountability for their assigned accounts and Account Managers; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or exceeded.

Operations Manager Responsibilities :

The Operations Manager reports to the Regional Director of Operations and is responsible for the following activities under the direction and guidance of the Vice President of Operations :

• Responsible for the management of a portfolio of accounts or assigned accounts, and the Managers and Supervisors assigned to each account.
• Conduct site evaluations / audits to buildings ensure that services are performed as contracted and meet the customer specifications
• Conduct quality assurance checks and manages materials inventory as well as general use of equipment buildings
• Carry out Management responsibilities in accordance with the Company’s policies and applicable State and Federal laws
• Maintain / monitor work schedules of all shift personnel, including the preparation and submission of weekly payroll time sheets in ADP.
• Resolve on-site services delivery problems if support is requiredfrom on site Manager
• Onboard and set-up training for all new employees (including hands-on training; job shadowing; etc.).
• Train by example : perform the duties of a janitor while they shadow you.
• Manage any employee relations or performance issues quickly and appropriately; Document and report to management or HR.
• Identify and communicate the need for any special project work to management.
• Ensure all safety policies and procedures; immediately report and investigate accidents.
• Complete training courses as required.
• Perform other duties as assigned

Janitorial Area Manager Requirements :

#CSIHP

Monday-Friday

1 : 00PM-9 : 30PM