Director, Workplace Services Vendor Management
Salesforce, Inc.Chicago, IL, United States4 days ago
Job type
- Full-time
Job descriptionTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryReal Estate & Facility ManagementJob Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.### We are seeking a dynamic and Expereinced Director of Workplace Services to lead and scale our global workplace operations, with a focus on vendor management, IFM delivery, and program consistency across regions . This role is instrumental in ensuring our workplaces are efficient, sustainable, and employee-centric, while aligning with broader corporate goals including operational excellence, AI + Data strategy , global consistency, and sustainability.### Key Responsibilities : Global Strategy & Program Alignment Lead the global implementation of workplace programs, policies, and IFM service models across all regions. Ensure consistency in service experience, while allowing for local adaptation based on culture, regulations, regional nuance and business needs. Collaborate with stakeholders - Real Estate Strategy, Project Delivery, Business Technology, Procurement and Finance to align workplace services with the company’s broader strategic initiatives. Vendor & IFM Partner Management Serve as the primary relationship owner for global IFM partners and other key workplace service vendors. Drive vendor performance through SLAs, KPIs, and QBRs, ensuring service excellence and continuous improvement. Lead RFPs, contract negotiations, and renewals with a focus on cost optimization, innovation, and compliance. Workplace Operations Leadership Ensure facilities meet quality, safety, and operational standards across global campus. Champion employee experience, ensuring workplaces are inclusive, engaging, and supportive of hybrid work models. Budgeting & Financial Management Develop and manage global workplace services budgets, including forecasting, cost control, and reporting. Identify and implement cost-saving opportunities through operational efficiencies and vendor leverage. Sustainability & Compliance Partner with Sustainability teams to deliver on Climate Transition Plan goals—especially commute emissions, energy use, and waste reduction. Ensure compliance with global regulations, tax laws (e.g., taxable fringe benefits like employer-paid parking), and internal policies.### Qualifications : 10+ years of experience in Facilities / Workplace Services, with at least 5 years in a leadership role managing large teams and vendors. Deep expertise in Integrated Facilities Management (IFM) , including strategy, operations, and contract / vendor oversight. Experience with global program implementation , ideally across the AMERICAS,, EMEA, APAC and India regions. Proven success in driving operational efficiency, service quality, and cost optimization in workplace settings. Strong understanding of workplace trends, hybrid work models, employee experience, and sustainability practices. Excellent leadership, communication, and stakeholder management skills. Bachelor's degree preferred; advanced degree or professional certification (e.g., IFMA, CFM, LEED) a plus.### Preferred Attributes : Experience in high-growth tech, professional services, or similarly fast-paced global environments. Strategic thinker with strong analytical and financial acumen. Passion for creating inspiring and inclusive workplace environments.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including : time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link : https : / / www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.### ### ### ### ### ### For California-based roles, the base salary hiring range for this position is $193,800 to $281,100.### ### For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600.
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Director Vendor Management • Chicago, IL, United States
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