Senior CRM Administrator

A company is looking for a Senior CRM Administrator to optimize CRM technology and enhance customer relationships.

Key Responsibilities

Manage CRM system administration and data management tasks, including configuration and data quality analysis

Lead CRM-related projects, coordinating with cross-functional teams and managing timelines and budgets

Act as a liaison with CRM vendors to resolve issues and implement updates

Required Qualifications

Bachelor's degree in a relevant field with 5-8 years of experience in a similar role, preferably in a SaaS company or education industry

Expertise in Salesforce with advanced analytical abilities

Proven experience in executing complex data migration projects into Salesforce

Salesforce Admin Certification is required; advanced knowledge of SQL and APEX is advantageous

Demonstrated ability to make autonomous decisions and provide mentorship to junior team members