Senior Event Producer
This is a hybrid role working on average 2 days per week in an office in Orlando.
PRA is the market-leading business event management firm, delivering unique experiences that move hearts, minds and businesses forward. Blending Passion, Reach and Authenticity, PRA works collaboratively with clients to craft creative, multi-sensory attendee journeys to leave a lasting impression.
Primary Responsibilities
- Responsible for the logistical management and operational execution of client events and programs, including complex programs for high profile accounts with budgets ranging from $500K-$1M+
- Serves as the primary contact for the client during the pre-planning and operation of the client's program post-sale and ensures the expectations of the client are exceeded to promote client satisfaction and account retention
- Meets with Sales team to go through details of a client's program and serves as primary client contact once event has been contracted
- Manages program changes during pre-planning and on-site, negotiating and up-selling
- Responsible for managing the expected gross margin for the event once contracted
- Orders, confirms and re-confirms all suppliers, develops relationships with supplier / partners, negotiates and contracts terms-of-service and price including, but not limited to service expectation levels, guarantees, cancellation, billing information, directions, etc.
- Ensures deposits for program have been received as contracted and billing is completed
- Determines Field Staff work assignments, based on program schedule and staffing needs
- Prepares and distributes trip sheets and any other relevant program information and direction for Field Staff
- Participates in recruiting and training Field Staff
- Coordinates and processes all Field Staff paperwork involving compensation including timesheets, expense reports, and pay rate change forms
- Maintains inventory of field staff uniforms and materials and coordinates purchases of additional uniforms and equipment as required
- Completion of all program production paperwork, such as trip sheets, check requests, service agreements, invoicing, job costing, expense reports, etc.
- Assists Experience Designers with program development according to specifications of client
- Manages cost preparation, program summaries, deposit invoices, service agreements, and related correspondence
- Responsible for forwarding any necessary program information to hotel and venue representatives to ensure seamless coordination with venue operations
- Conducts pre-con meetings with client / hotel to review all details of the program as confirmed
- Keeps Regional and Global Sales Managers fully informed of all opportunities and program changes and takes prompt corrective action where necessary to ensure successful delivery of client objectives
- Model teamwork and collaboration, setting the standard for professionalism and operational excellence
- Develop and implement new processes or improvements to enhance program operations
- Facilitate training and professional development initiatives, including ongoing skills development for Event Producers in collaboration with leadership
- Lead department meetings and assign programs in the absence of leadership (ADOE)
Qualifications
Bachelor's degree, or equivalent relevant experience4 years of experience in overseeing the execution of corporate meetings, client events, and other complex programs. DMC, corporate incentive travel, hospitality or related experience highly preferredProven ability to lead operations functions and effectively supervise, develop, and mentor Field StaffExcellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employeesDemonstrated success in analyzing and interpreting client requirements, contracts, financial reports, and complex legal documents to mitigate risk and ensure profitability.Skilled at presenting information and responding to questions from clients, supplier partners and hoteliersAbility to multitask and work on multiple programs with different deadlinesMust be able to work well with all levels of management and staff, hoteliers and venue staff, clients and supplier partnersDeep market knowledge of attractions, hotels, parks, venues and supplier partners in the local area and ability to locate and vet new venues and supplier partnersMust be able to work flexible hours including weekends, evenings and holidaysWhether in-person, remote, or hybrid, PRA guides organizations in bringing people together with strategic content, brand engagement and authentic destination experiences. PRA has local teams across the US covering more than 29 top destinations, and a remote execution team who can plan anywhere our clients envision an incomparable meeting or event.
Internally, we have a robust sustainability and social impact program that includes initiatives around carbon reduction, pushing towards zero waste, supporting the American Forest Foundation and PACT-USA, working with our supply chain to ensure we have sustainable and diverse suppliers for client events and a focus on equity, diversity and inclusion. Our plans and projects are ongoing and we are excited with the changes we've made and look forward to the continued and increased impact we will have through these programs and initiatives.
Our Corporate and Incentive Program Planning Capabilities Include :
Creative Event Design + Production; Local Excursions; Tours; Teambuilding; Offsite Events; Dine Arounds; Digital + Hybrid Programming; Health + Safety Logistics; CSR + Giveback Initiatives; Sustainable Planning Services; Transportation Logistics; Staffing; Content Creation; Graphic Design + Branding; Gifting.
Follow PRA on social @PRABusinessEvents and visit for more information.