Support Specialist I

Job Type

Full-time

Description

Job Summary :

Under the supervision of the Division Manager, a Support Service Specialist provides a full range of support functions in line with company policies and business plans and in a cost-effective and efficient manner.

Major Responsibilities / Activities

• Process, sort, and distribute daily incoming mail and faxes to appropriate departments for
• processing.
• Process and log incoming daily patient care reports.
• Process insurance claim forms to attach all appropriate documentation such as the patient care report and / or insurance explanation of benefits.
• Process outgoing mail such as placing outgoing correspondence in appropriate envelopes along with mailing label and metering the mail.
• Prepare correspondence to be scanned into the imaging system for processing or for record keeping.
• Prepare and fax Hospital Face Sheets requests on a weekly basis to include contacting the
• Hospital to obtain contact information for the Medical Records Department.
• Stamp and audit payments received prior to deposits to ensure accuracy of payment and payee.
• Prep and tally cash batches.
• Pulling patient demographic information from hospital connections.
• Cross training of front desk functions.
• Undertake any other duties as required, which are commensurate with the position.
• Adhere to all company policies and procedures.

Requirements

Required Education, Skills, & Experience

Preferred Education, Skills, & Experience

Pay range : Starting at $18 / hour, with final compensation based on the candidate's qualifications, experience, and business needs. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit to explore our total rewards package.