Business Operations Analyst - Retrieval Ops Services

Job Title : Business Operations Analyst - Retrieval Ops Services

Job Locations : US-Remote

Category : Customer Service / Retrieval Operations

Position Type : Full-Time

Overview : The Business Operations Analyst role will partner with various departments and levels of leadership as part of the Retrieval Ops Shared Services team, supporting Retrieval Operations functions. As a Business Operations Analyst, this person will provide a strong link between the business customers across Retrieval Ops, using large datasets as well as reporting and analytics projects, perform data analysis, conduct impact assessments, regularly to identify and address complex business challenges, define and drive strategic, operational, and organizational improvements across the business.

Responsibilities : Partner with key business personnel in answering complex questions with both quantitative and qualitative insights. Support special Business Operations projects to include planning, requirements gathering, development, management, analysis, training, and execution. Gather and analyze large amounts of information quickly and problem solve effectively. Conduct sophisticated analysis and modeling that translates data into actionable insights and supports business development. Develop, track and report on key operational metrics and playbooks in partnership with key business leaders. Drive quality improvement initiatives throughout the company. Serve as an active participant in cross-functional planning cycles linking our strategy to operating and financial metrics. Complete all responsibilities as outlined in the annual performance review and / or goal setting. Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation. This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

Qualifications

Bachelor's degree with quantitative focus (Economics, Engineering, Computer Science, Mathematics, Statistics or Accounting) or equivalent practical experience - Required. 1-3 years' experience in management consulting, data analytics, investment banking, business strategy, operational excellence / process improvement, and / or Finance. Strong analytical, quantitative, written, and interpersonal skills. Experience presenting and analyzing large quantities of data with strong spreadsheet and database query experience (e.g. SQL). Comfort working in fast-paced environment with limited guidance. Advanced experience in Excel and PowerPoint. SQL and database management experience. Extremely well-organized and capable of handling multiple projects and ad-hoc requests simultaneously. Lean knowledge / experience to apply lean concepts and principles across respective value streams (preferred). Experience in healthcare and / or software industries a plus. Experience creating reports, visuals and dashboard in Power BI (preferred). At least 1-year Cotiviti experience is recommended for individuals seeking their next opportunity internally. Mental Requirements :