Associate Director of Regional Provider Markets - Remote Within Market

Associate Director Of Regional Provider Markets

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Optum OB Homecare provides holistic care to high-risk pregnant patients in the comfort of their home, and we are seeking an Associate Director of Regional Provider Markets to join our team within Optum Health to oversee the Midwest Region. In this role, you will oversee a field-based team of Account Executives responsible for cultivating and maintaining solid client relationships with providers to generate patient referrals. We're looking for a strategic leader with a proven ability to drive business growth. The ideal candidate will bring :

A solid background in account management, business growth, and / or business development

Excellent communication and interpersonal skills

Financial acumen

Understanding of provider market trends

Experience managing geographically disperse team

If you are located in within one of the following markets : AZ, CA, IL, IN, KY, MI, MO, NJ, NM, NV, NY, OH, OK, PA, TN, TX, WA, you will have the flexibility to work remotely

• as you take on some tough challenges.

Primary Responsibilities :

Develop and execute strategic plans to drive business retention and growth through provider relationships

Provide leadership, focused on employee growth, development and retention

Oversee Account Executives who serve as outward-facing, dedicated resource for provider accounts, with direct client contact

Monitor internal performance metrics to achieve business objectives at market level

Collaborate cross-functionally to shape and enhance our service delivery for providers

Translate national business strategy into regional provider action plans with measurable outcomes

Oversee outward-facing marketing and engagement strategies to effectively penetrate assigned territories

Identify regional opportunities and guide team efforts to implement with solid measures of success

Set and monitor KPIs and service-level quotas across region, ensuring consistent achievement of goals

Hire, onboard, and mentor regional team members to build a solid, capable field force

Foster a culture of collaboration, accountability, and continuous improvement

Create individualized development plans for Account Executives through regular coaching and development sessions, field co-travels and performance reviews

Collaborate with cross-functional teams-marketing, product, operations-to support regional initiatives

Oversee regional budget and resource allocation-ensuring alignment to expectations

Facilitate reporting and tracking on territory-level activities and develop forecasts for regional growth

Serve as senior point of contact for key regional clients and partners, guiding Account Executives in the development and delivery of presentations, implementations and service needs

Represent company and business at regional events providing education and awareness on services-such as conferences and other forums

Required Qualifications :

7+ years of experience in business development, sales or account management

5+ years of experience in territory management capacity

Healthcare / business environment experience

Management experience, specifically with a geographically disperse team

Proven solid communication and presentation skills, in person and virtually, with experience interacting with clinical and non-clinical stakeholders

Demonstrated effective financial acumen, including budgets and quotas

Proven track record of success

Proficient use of Outlook, Word, Excel and PowerPoint

Ability to travel 25-50% of time

Reside within accountable territory : AZ, CA, IL, IN, KY, MI, MO, NJ, NM, NV, NY, OH, OK, PA, TN, TX, WA

Preferred Qualifications :

Experience calling on providers and clinical staff