Data Center Inventory & Asset Technician

Microsoft Data Center Inventory & Asset Technician (DIAT)

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming / outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time.

Responsibilities

Customer Service

• Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
• Ensures that IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies.
• Becomes familiar with guidelines set by the Microsoft contractual agreements with suppliers and maintains a strong customer focus.
• Recognizes potential stakeholder impact of external and internal events and issues, communicates potential impact, and plans for impact accordingly.

Data Bearing Device (DBD) Destruction

Inbound and Outbound Logistics

Inventory Management

Operational Excellence

Procurement

Safety Practices

Tactical Shift Management

Warranty Process Management

Other

Qualifications

Required Qualifications

Background Check Requirements :

Preferred Qualifications :