IT Business System Analyst, Operations

Job Description

Job Description

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence.

Its raison d’être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for an IT Business System Analyst Operations based in Orangeburg, New York.

The role :

You will serve as the Subject Matter Expert and primary contact for existing WMS solution and related IT ecosystem. You will also support and actively collaborate with Operations to drive improvements and enhance Warehouse processes by providing statistical analytics.

Additionally, you will manage and lead the functional and business continuous improvement to increase efficiency and effectiveness, and you will develop mastery of the end-to-end system flow for Order Fulfillment process.

What you’ll do :

In an environment where information and systems are critical in delivering Clarins world class prestige products to our clients, your skills and experience in supporting and maintaining warehouse management systems will be pivotal in the successful fulfillment of that mission.

Our clients and retailers expect top-notch delivery and Clarins Infor WMS is at the heart of ensuring that we are successful in that mission.

You will be a key player, working with a collaborative and inclusive team to enhance our utilization of the tool, drive efficiency and quality in data operations, and act as the point person for the Operations team to drive enhancements and stability.

Primary responsibility is to ensure the INFOR WMS is leveraged to optimize Warehouse Operations and meet customer needs.

This includes ensuring that platform architecture is both flexible and robust to sustain the existing orders and expected growth.

• Responsible for overall Infor WMS systems integrity, partnering with third party support and Operations function to ensure orders are prioritized, processed, and completed in the systems of record.
• Responsible for ensuring the IT ecosystem supporting the picking operations teams is effectively enabling the flow of orders and advising Sr Operations Managers for 3PL services and Owned Brand distribution on efficiency and system improvements that will support operational goals.
• Responsible for understanding and analyzing Warehouse data and data flows, providing necessary reports and KPIs, and providing recommendations gleaned from this analysis.
• Responsible for the comprehensive disaster recovery (DR) and business continuity plan (BCP) in place to effectively meet the current and future business expectations.

You are :

• Excellent communication skills including written, verbal, and interpersonal.
• Extremely organized and have strong time management skills.
• Analytical and critical thinker
• Customer oriented, result driven, passionate about our brand and challenges, entrepreneurial mindset.
• Eager to grow in a company genuinely committed to responsible beauty.

You have :

• Bachelor’s Degree
• Minimum 5 years of experience
• Proficiency with Microsoft Office applications (required) with moderate to advanced skills in excel (preferred)
• Proficiency with Warehouse Management Systems (Infor WMS, ION and BIRT experience is a plus)
• Operational knowledge in SQL and SQL Server (certification is a plus)
• Knowledge of Spanish is a plus.

We have :

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits

Salary : $110,000-$120,000

Benefits :

• Hybrid office model
• Healthcare including Medical, Dental and Vision
• 401k + match
• Gratis
• Tuition Reimbursement

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA.

We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work.

We welcome applications from all backgrounds.

To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.

Equal Opportunity Employer