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Offshore Field Service Representative
Offshore Field Service RepresentativeClariant Corporation • Charlotte, NC, US
Offshore Field Service Representative

Offshore Field Service Representative

Clariant Corporation • Charlotte, NC, US
21 hours ago
Job type
  • Full-time
Job description

Overview

Job ID : 40658 | Location : Broussard, Louisiana, USA

Clariant is currently seeking an Offshore Field Service Representative to support the Oil Services Segment of the Care Chemicals business unit in Broussard, LA. This is an on-call role with variable hours, requiring flexibility and the ability to respond quickly to operational needs. The position plays a critical role in ensuring the smooth operation and maintenance of our products and services at customer sites. The Offshore Field Service Representative will be responsible for diagnosing and resolving technical issues, performing preventive maintenance, and delivering excellent customer service. The ideal candidate combines technical expertise in the oil and gas industry with a professional approach and a hands-on, customer-focused mindset. This role is well suited for individuals who thrive in physically demanding environments, enjoy working outdoors, and are comfortable being the face of Clariant while engaging directly with customers. Clariant offers a competitive salary, offshore per diem, performance bonus, paid time off (PTO), and more. If you\'re ready to take the next step in your career with a company that values dedication, reliability, and field excellence, apply today!

Responsibilities

  • Respond promptly to service calls and requests for technical support, including emergency situations, on offshore installations
  • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely updates
  • Conduct preventive maintenance inspections and service checks on equipment to ensure optimal performance and reliability
  • Collaborate with internal teams, including engineering, product development, and customer support, to escalate and resolve complex technical issues
  • Represent Clariant with professionalism and integrity, maintaining a positive company image and reputation in all customer interactions
  • Communicate effectively with customers to provide updates on service status, address concerns, and ensure satisfaction with Clariant\'s products / services
  • Provide on-site training to customers on the proper operation, maintenance, and troubleshooting of Clariant\'s products / services
  • Adhere to safety protocols and regulations while working at customer sites, ensuring a safe work environment for yourself and others

Requirements

  • Bachelor\'s Degree in Science or Engineering preferred, relevant work experience may be considered in lieu of degree
  • 1-3 years in oil & gas; offshore operator background a plus
  • Ability to work on-call shifts and offshore under strict safety protocols
  • Knowledge of oil & gas chemical production; comfortable in outdoor environments
  • What's in it for you?

  • Medical / Dental / Vision Insurances
  • Paid Holidays
  • PTO time with a carry-over benefit
  • Tuition Reimbursement
  • Wellness Program
  • EAP Program
  • Spending and Savings Accounts
  • Life / AD&D Insurance
  • Disability Insurance
  • Pet Insurance
  • Online discount Mall
  • Auto / Home Insurance
  • Identity Theft Protection
  • Legal Services Plan
  • Mahogany McClurkin

    Talent Acquisition Partner

    mahogany.mcclurkin@clariant.com

    Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units : Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

    At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

    Clariant Corporation is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.

  • Learn more about Clariant
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