Customer Service Specialist

Mad Events Careers

About Mad Events

Mad Events is a creative marketing and consulting firm partnering with Fortune 500 companies and major nonprofit organizations. Our team delivers high-energy, results-driven campaigns that emphasize collaboration, growth, and sports-minded engagement. We specialize in live brand experiences, promotional events, and marketing strategies that connect brands directly with their audiences.

Customer Service Specialist

Hourly / Salaried : Salary

Full Time / Part Time : Full Time

Position Type : Regular

Your Role at Mad Events :

As a Brand Associate, you’ll help bring our clients’ brands to life through events, marketing campaigns, and community outreach. You’ll play a vital role in brand promotion and consumer engagement, helping our clients reach new audiences and strengthen their market presence.

Key Responsibilities

• Represent client brands through live events, promotions, and activations
• Support marketing and event teams with campaign execution
• Assist in brand awareness initiatives and community engagement
• Gather customer feedback and insights to improve brand strategy
• Maintain professionalism and enthusiasm while representing clients in the field

Qualifications / Experience