QA Analyst - Senior

Job Title : QA Analyst - Senior

Job Location : Miami, FL (Hybrid)

Job Duration : Months

About the Role

We are seeking a highly experienced and dynamic professional to support client implementation activities within the payments domain. The ideal candidate will possess a strong background in API testing and a deep understanding of payment systems, preferably with experience in the banking sector. Excellent communication skills in both English and Spanish are essential for success in this role.

Key Responsibilities

• Lead and manage client implementation projects from initiation to successful delivery.
• Collaborate with clients, internal teams, and stakeholders to gather requirements and define project scope.
• Conduct API testing to ensure integration accuracy and system performance.
• Validate payment workflows, transaction processing, and compliance with industry standards.
• Provide technical guidance and support to clients during onboarding and go-live phases.
• Troubleshoot and resolve issues related to payment systems and integrations.
• Prepare and deliver bilingual (English & Spanish) documentation, reports, and presentations.
• Maintain strong relationships with clients to ensure satisfaction and long-term partnership.

Required Skills & Experience

Preferred Qualifications

Experience Required : + Years

Languages : Fluent in English & Spanish

Industry Preference : Banking / Financial Services