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Patient Service Specialist - Full Time

Patient Service Specialist - Full Time

Select Medical HoldingsLos Angeles, CA, US
30+ days ago
Job type
  • Full-time
Job description

California Rehabilitation Institute

California Rehabilitation Institute, a joint venture with Cedars, UCLA, and Select Medical, is located in Century City / Los Angeles, CA. We are seeking a full-time Patient Services Specialist for 8-hour shifts, Monday to Friday, from 8 : 30am to 5 : 00pm. Our new pay rates range from $24.00 to $32.30 per hour.

At California Rehabilitation Institute, our services are designed for patients who need a longer rehabilitation hospitalization for their recovery. If you love to be of service to others, enjoy when people depend on you for help, and are organized and detail-oriented, we want to hear from you.

Benefits of being a Patient Service Specialist with us include :

  • Engaged and team-oriented culture
  • High success rates of patients being discharged home
  • Full-benefits package (including medical, dental, vision, 401k, life insurance, short and long term disability, and tuition assistance)
  • A network of over 50,000 employees nationwide with relocation and advancement opportunities

Responsibilities

Responsibilities include :

  • Warmly greeting every patient with eye contact, a smile, and a positive statement
  • Attentively registering new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
  • Thoughtfully scheduling patient appointments in person or over the phone by showing empathy for their needs and limitations
  • Carefully conducting insurance authorizations and verifications
  • Collecting co-pays from patients with attention to detail
  • Offering a fond farewell, providing any pertinent information about their next appointment
  • Responding to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
  • Showing you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
  • Qualifications

    Minimum qualifications include :

  • High School Diploma or GED required
  • Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
  • Ability to type 40 words per minute preferred
  • General requirements include :

  • Adaptable and flexible : willing to adapt or adjust to accommodate your colleagues and patients
  • Patient-centric mindset : the patient always comes first and you will make the first and last impression on them
  • Exceptional communication skills : communicate proactively and with empathy
  • Detail-oriented : people count on you to ensure all the details are done correctly the first time around
  • Team player : you will be an integral part of a clinical team
  • Additional Data

    California Rehabilitation Institute is a 138-bed facility offering patients a higher degree of excellence in medical rehabilitation. Each patient has their own room and receives customized treatment plans based on their medical and therapy needs as they recover from :

  • Brain Injury
  • Spinal Cord Injury
  • Stroke
  • Amputation
  • Neurological Disorders
  • Orthopedic Conditions
  • Multiple Traumas
  • Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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    Patient Service Specialist • Los Angeles, CA, US

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