Strategic Account Manager

Location :

• Atlanta, GA Job Title : Global Strategic Account Manager Compensation : Competitive, based on experience Travel Requirement : 50%+ domestic and international About EPLAN EPLAN is a global leader in computer-aided engineering (CAE) software solutions for electrical design, automation, and mechatronics.
• As part of the Friedhelm Loh Group, EPLAN works in close partnership with Rittal to deliver integrated engineering and manufacturing solutions that streamline workflows and accelerate digital transformation.
• EPLAN’s platform enables companies to design and document electrical systems with precision and efficiency, supporting everything from schematic creation to panel layout and wiring.
• By connecting engineering data with Rittal’s automation systems and enclosure solutions, EPLAN helps customers reduce time-to-market, improve quality, and optimize production processes across a wide range of industries.
• Primary Activities / Duties Strategic Account Management Manage and expand global relationships with key enterprise-level customers.
• Align EPLAN’s software solutions with customer digital transformation strategies.
• Develop and execute strategic account plans and manage a personal sales budget.
• Negotiate and close long-term, high-value contracts.
• Build and maintain executive-level commercial relationships.
• Monitor market trends, customer developments, and competitive activity.
• Represent EPLAN at PR events, trade shows, and industry conferences.
• Develop a strong network with customers, partners, and industry associations.
• Collaborate with the Strategic Account Management (SAM) team to drive global account development.
• Account Planning Analyze short- and long-term opportunities using data-driven insights.
• Create and maintain strategic account plans and accurate forecasts.
• Support execution of account activities across EPLAN business entities.
• Share commercial developments with international colleagues and initiate corrective actions when needed.
• Provide insights to local sales teams and management to support strategic planning.
• Sales Administration & Reporting Ensure efficient and accurate sales administration.
• Maintain customer data in CRM systems (Salesforce preferred).
• Conduct monthly, quarterly, and annual analysis of sales results and forecasts.
• Prepare reports and presentations on budgets, sales performance, and promotional plans.
• Team Collaboration Keep management informed of market challenges, competitor activity, and customer feedback.
• Collaborate with technical and service teams to ensure customer satisfaction.
• Promote optimal use of EPLAN’s technology and training centers.
• Contribute to continuous improvement of services and customer experience.

Job Dimensions Product Portfolio :

Organization & Contacts Reports To :