Fraud Risk Management Investigator

Fraud Risk Management Investigator

This is a full-time career opportunity that can be remote. This position is responsible for protecting bank and customer assets from various financial crimes through the rapid, time-sensitive review, research, analysis, and evaluation of customer deposit and credit relationships and transactions across all payment and access channels as well as commercial, consumer, and mortgage loans. This position independently decides bank liability for fraud claims, requires the ability to identify trends or anomalies within complex transactions, engages in ambiguous problem-solving and uses subject matter disciplines to address difficult situations, executes various risk mitigation efforts and provides clear documentation of all findings. This position must also employ a balanced perspective to ensure protection of the Fulton Bank brand while maintaining a high-level customer experience. This position will require occasional travel.

Responsibilities :

• Fuel loss mitigation efforts through detailed investigation of moderate to complex suspicious activity across all credit, payment, and access channels that include : review of financial and credit transactions, informational and / or behavior analysis interviews of victims, suspects, and witnesses, surveillance video review, correlative fraud event trending and link analysis, omni-channel suspect touch point research, thorough understanding of Uniform Commercial Code, NACHA, and other regulations associated with potential transaction liability.
• Respond to immediate fraud threats (both domestic and international) with rapid, appropriate, risk-based urgency through evaluation of Unusual Activity Reports, as well as incoming Fraud Risk Management hotline calls or e-mails from risk partners across the enterprise, law enforcement, and industry peers.
• Document and report investigative findings with meticulous detail to facilitate effective criminal or civil prosecution efforts, reduce litigation risk, and ensure compliance with regulator expectations and internal audit standards, which includes reporting to regulators via Suspicious Activity Reports (SAR).
• Affect positive change to strengthen the internal control environment through root cause analysis, process improvement recommendations, and fraud training initiatives within both the Fulton employee base and the communities Fulton serves.
• Collaborate with risk partners across all lines of business to educate LOB partners and the communities served by Fulton to deter all fraud types (e.g. cyber fraud, ID theft, information security, loan fraud, payment fraud, etc.) against Fulton Bank, its customers, and other critical stakeholders.
• Uphold the highest standards of professionalism and ethics consistent with Fulton Bank and accredited fraud mitigation organizations (e.g. - Association of Certified Fraud Examiners, International Association of Financial Crimes Investigators) to forge beneficial relationships with internal and external risk partners, maintain industry credibility, and significantly minimize reputation and litigation risk.
• Apply and ensure adherence to all applicable laws, regulations, regulatory requirements, and Bank policies and procedures, including but not limited to those related to Fair Banking, Uniform Commercial Code (UCC), Bank Secrecy Act, and USA PATRIOT Act.
• Recommend indemnification of other financial institutions in an effort to recover funds on behalf of the Bank and victim customers, and / or escalate investigations to law enforcement agencies.

Qualifications :

Pay Transparency : To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses / credentials. The salary range for this position is $50,200.00 - $83,700.00 annually. This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Benefits : Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives.

EEO Statement : Fulton Bank ("Fulton") is an equal opportunity employer and is committed.