Case Aide (FT)

Job Description

Job Description

The Case Aide is responsible for assisting the case management team with client case support and delivery of services. Success in this role includes flexibility with understanding and adapting to changing program and client needs. This individual should be prepared to offer support to the team as necessary to assist in the care of the children within the program.

RESPONSIBILITIES

• Provide transportation to clients (and participate as needed) to any appointments, legal appointments, hearings, other social agencies, etc.
• Assist with intake and discharge related transportation to include travel from state-to-state for reunification with a sponsor.
• Assist the case management team with administrative tasks, including documentation and filing responsibilities.
• Participate in schedule clinical consultation and other team meetings to conceptualize cases and promote program development.
• Provide case management coverage as needed, with supervision from the program director and / or case manager.
• Ensure professional boundaries are established and maintained, especially when interacting with youth.
• Maintain an adequate knowledge of trauma and attend continuous training in the Sanctuary Model of Care to ensure compliance with trauma-informed environment.
• Respect others and understand their needs and feelings, regardless of race, social, ethnic, and religious background; have an attitude and aptitude for providing nurturance, being patient, and accepting others.
• Regular participation in supervision meetings and team meetings for the sharing of ideas, feedback and department planning. Seek and solicit feedback. Provide feedback to the Supervisor for staff evaluations.
• Responsible for timely Quality Assurance compliance as related to employee’s roles and functions.
• Observe professional confidentiality at all times : protect the rights of residents and their families and abide within the guidelines of the agency Confidentiality Policy.
• Complete other duties as assigned.

QUALIFICATIONS :

HOURS OF WORK : Monday through Friday, variable hours; on-call as needed.

BENEFITS :

Short term disability

Wedgwood Christian Services

Since 1960, Wedgwood Christian Services has been dedicated to aggressively taking on the toughest problems facing children and families through residential care, counseling services, and community programs. Our goal is to support and help restore the physical, social, intellectual, emotional and spiritual well-being of children, adults, and families in our community.

Wedgwood is a local West Michigan agency, with offices bordering the coast of the beautiful Lake Michigan. Our main office is headquartered in Grand Rapids, Michigan, ranked in the top tier of the Best Places to Live in America according to Business Insider.

Mission : Wedgwood Christian Services extends God's love to youth, adults, and families through professional counseling and educational services.

Core Values : Integrity, Compassion, Excellence, and Diversity