Business Center Branch Manager

Business Center Branch Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Center Branch Manager within PNC's Retail Branch organization, you will be based in Peoria, IL at the Pioneer branch. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

PNC employees take pride in our reputation and to continue building upon that we expect our employees to be :

Customer focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

Include intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.

Live the values - Role models our values with transparency and courage.

Enable change - Takes action to drive change and innovation that will transform our business.

Achieve results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

Develop the best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Preferred Skills

Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-Oriented

Competencies

Branch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Prospecting, Sales Management

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Home Lending Designated Lender Certification - PNC Financial Services Group, Inc

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.