Bistro Collins Greeter

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Job Specific

• Controls Reservation Book, accepts reservations and enters them accurately into the record
• Maintains guest history files and uses information to enhance repeat guests experience
• Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability
• Inspects menus to ensure cleanliness and acceptability
• Greets guests in a polite professional manner
• Determines guest needs, verifies table availability, assigns appropriate table for seating
• Guides guests to appropriate table
• Assists guests with seating, and presents menu
• Ensures removal of unnecessary place settings at occupied tables
• Notifies server of guest seating, and communicates any special needs or requests
• Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
• Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
• Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
• Other duties as assigned

General

Qualifications