Description
:
JOB SUMMARY
This jobis responsible forconfiguring, rolling out, and supporting theEpic Resolute Professional Billingand Claimsapplication. Responsibilities include business/systemsanalysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end-users to understand issues and implement solutions. .
ESSENTIAL RESPONSIBILITIES
Plans, designs/builds, tests, implements, and supports the needs of Epic software.
Analyzes anddeterminessystem requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports andmaintainsenvironments or applications using domain knowledge. Creates andmaintainsdocumentation and training materialsregardingthe implementation of applications.
Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implementsnew technologies. Provides guidance and support to end-users to enhance the use of Epic and offers solutions to resolve end-user system issues.
Contributes to and manages small to medium projects independently. Updates stakeholders asappropriate ona timelybasisregardingprogress on assigned tasks, projects, and issues.
Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems.Identifiessolutions and completes documentation.
EXPERIENCE
Required
- 3 years of systems administration experience within one or more Epic modules.
Preferred
- 3 + years of Healthcare Revenue Cycle experience (Claims, Patient Access, Billing)
- 3 + years of experience with Epic EMR or other EMR applications
- 3 years of experience in the healthcare industry
SKILLS
- Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
- Excellent customer service skills
- Uses critical thinking skills for assigned tasks
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
- Strong organizational skills in managing priorities
- Demonstrates knowledge of project management principles as they relate to assigned tasks
EDUCATION
Required
Substitutions
- 2 years of relevant work experience in lieu of an Associate's Degree
Preferred
- Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
LICENSES or CERTIFICATIONS
Required
- Epic Application Certification within 6 months of hire
Preferred
- Epic Certification in Resolute Professional Billing and/or Professional Claims
Language (Other than English):
None
Travel Requirement:
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Remote-based
Teaches / trains others
Occasionally
Travel from the office to various work sites or from site-to-site
Rarely
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
No
Lifting: up to 10 pounds
Occasionally
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
Pay Range Minimum:
$57,700.00
Pay Range Maximum:
$107,800.00
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