Junior Customer Success Manager
VirtualVocationsLowell, Massachusetts, United States25 days ago
Job type
- Full-time
Job description
A company is looking for a Junior Customer Success Manager (API).
Key Responsibilities
Build and maintain strong relationships with key stakeholders as a trusted advisor
Understand customer goals and develop success plans to align API solutions for business value
Monitor usage patterns and provide best practices to maximize API adoption
Required Qualifications
2+ years of experience in Customer Success, Account Management, or a similar customer-facing role
Familiarity with APIs, cloud communications, and software integration processes
A strong passion for customer success and relationship building
Comfortable analyzing customer usage data to identify trends and opportunities
Ability to thrive in a fast-paced environment and proactively address customer needs
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Junior Manager • Lowell, Massachusetts, United States
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