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House Manager H-231 •Filling More Than One •

House Manager H-231 •Filling More Than One •

InsideHigherEdNewport News, Virginia, United States
4 days ago
Job type
  • Part-time
Job description

Working Title : House Manager H-231

  • Filling More Than One

Role Title :

Administrative Office Specialist III

Position Number : H-231

FLSA : Non Exempt

Appointment Type : Part Time

Type of Posting : General Public

Is Sensitive Position? :

No

Designated Personnel :

Yes

Responsible Employee :

This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement :

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest :

No

Is this a restricted position subject to availability of funding? :

No

Departmental Objective :

The mission of the Ferguson Center for the Arts is to culturally engage the community by providing easy access to the finest artists in the world.

Purpose of the Position :

This position will support the Ferguson Center by providing front of house customer service for events held in the facility and will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

Knowledge, Skills, and Abilities Related to Position :

  • Ability to manage and work effectively with people
  • Ability to coordinate multiple tasks simultaneously, solve problems and make decisions
  • Ability to operate calmly under pressure and be adaptable to any situation
  • Good interpersonal skills
  • Excellent oral, written and organizational skills
  • Must be self-motivated and have a commitment to excellent customer service
  • Excellent cash handling skills
  • Computer skills
  • Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule
  • Ability to drive vehicles including multi-passenger vans, SUVs, golf carts, etc.
  • Education, Experience, Licensure, Certification Required :

    Education Required :

  • High school graduate or equivalent education / experience that equates to a high school diploma
  • Valid Driver’s license.
  • Experience Required :

  • Experience in a customer service environment
  • Experience as a team leader
  • Experience with word processing and spreadsheet software
  • Additional Consideration(s) :

    Education Preferred :

  • Some college coursework in the fine and performing arts
  • Experience Preferred :

  • Experience working front of house at a performing arts center or other venue
  • Experience and / or training in event management
  • Experience at a university or college environment
  • Role Code : 19013

    Salary Information :

    Starting at $15.71, Commensurate with Education and Experience

    Conditions of Employment :

  • This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period
  • Selected candidate will be required to attend a 2-Day New Employee Orientation Program
  • Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule
  • Is this position telework eligible? :

    No

    Light Lifting (less than 20 lbs.) :

    Essential

    Moderate Lifting (20-50 lbs.) :

    Essential

    Heavy Lifting (more than 50 lbs.) :

    Marginal

    Pushing / Pulling : Essential

    Standing : Essential

    Sitting : Marginal

    Bending : Essential

    Walking : Essential

    Climbing : Marginal

    Reaching : Essential

    Repetitive Motion : Essential

    List other physical requirements :

    This position requires a person to be on their feet for long periods of time during events. This includes standing, excessive walking, navigating stairs and inclines.

    You will be required to assist with lobby set-up and breakdown which includes moving boxes, folding tables, chairs, signage and stanchions. Weight range of these items are within 20-50 lbs.

    Fast Pace : Essential

    Average Pace : Essential

    Multiple Priorities :

    Essential

    Intense Customer Interaction :

    Essential

    Multiple Stimuli : Essential

    Frequent Changes : Essential

    Memory : Essential

    Reasoning : Essential

    Hearing : Essential

    Reading : Essential

    Analyzing : Essential

    Logic : Essential

    Verbal Communication :

    Essential

    Written Communication :

    Essential

    Number of Vacancies :

    Posting Date :

    10 / 07 / 2025

    Closing Date : 11 / 13 / 2025

    Open Until Filled : No

    Special Instructions to Applicants :

    CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address : CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address : 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4 : 30pm).

    In order to be considered for this position, your application must provide evidence of experience and / or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience.

  • Responses to supplemental questions alone are not considered evidence of experience and / or education.
  • Quick Link for Direct Access to Posting :

    https : / / jobs.cnu.edu / postings / 19989

    EEO / Diversity Statement(s) :

    Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.

    Notice of Non-Discrimination & Title IX Policy Statement

    Reasonable Accommodation Request :

    Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and / or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

    Alternative Hiring Process :

    In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services

    (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link : https : / / www.vadars.org / drs / cpid / PWContact.aspx or call DARS at 800-552-5019.

    Background Check :

    Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

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    House Manager • Newport News, Virginia, United States

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