Manager Nurse Navigation, Center for Care Transformation

Location : Orion Building -6630 Orion DriveFort Myers FL 33912. Hybrid Schedule.

Department : Administration Services - CCT

Work Type : Full Time

Shift : Shift 1 / to

Minimum to Midpoint Pay - / Annual

JOB SUMMARY :

This position is responsible for providing leadership for the nurse navigation team, which includes Registered Nurses, Social Workers and Community Health Coordinators.

The manager, Nurse Navigation oversees the day-to-day operations of care management provided to value based care patients.

This oversight includes front line staffs assessment and evaluation of patients' needs development of care plans, interdisciplinary collaboration, productivity and outcomes.

Additionally, this position will work closely with the System Director of the Center for Care Transformation to redesign the commercial payor focused work of the department.

Examples include addressing health equity and gaps in care, ensuring compliance with the provider plan of care, and referring patients to resources such as behavioral health.

The manager is responsible for ensuring that their staff is providing the right care at the right time and place at the right cost.

The manager will assist in development of and implement enhanced patient centered care utilizing nationally recognized care standards and pathways.

This position will support the coordination of community based patient care with multiple post-acute entities. The manager shall oversee the coordination of transitions for patients and care management interventions delivered in the home, hospital, office and SNF.

ELEMENTS :

Education Requirements : BSN required, MSN highly preferred

Experience Requirements : 5 Years Care Management or Community Home Health Management

required.

State of Florida Licensure Requirements : RN license required

Certifications / Registration Requirements : Care Management Certification (CCM, ACM or similar). If not certified, must obtain certification within 12 months.

Other : Experience in coordinating care with multiple teams in the post-acute space. Leads and ensures the safety and expertise of their team.

Coordinates the in home and remote care for value based and LPG patients.

JOB STANDARDS :

Organization Awareness - Able to identify and use information about people, political dynamics and the organizations climate in order to promote change;

use knowledge of timing, agendas and group processes to accomplish legitimate objectives in collaboration with the System Director and Chief Physician Executive.

Communication and relationship management; ability to communicate clearly and concisely; establishes and maintains relationships and facilitates constructive interaction.

Develops and maintains an environment that is conducive to positive employee relations through direction and supervision of employees, policies, procedures and programs which lead to fair and equitable treatment of employees and compliance with applicable State and Federal Employment Laws

Systems Thinking - Able to deploy and manage systems and processes for The Center for Care Transformation.

Supports programs, systems and processes that monitor and maintain a high level of quality within the Center for Care Transformation, complying with Department of Health Regulations and Federal Regulations and Standards.

Leadership-Able to regularly communicate with direct reports to lead to objectives; mobilize people to face, define and solve problems;

develop capacity of others to adapt to change; foster a vision of desired outcomes. Able to inspire individual and organizational excellence, create a shared vision and successfully manage change to attain the organizations strategic ends and successful performance.

Maintaining an innovation mindset and expert in change management.

Analyzing - Able to break down problems and information in order to systematically identify the cause of problems or make recommendations.

Provides effective communication with physicians to ensure that services provided to patients are of the highest quality and standards.

Supports long-term strategies developed by the Center for Care Transformation to improve the overall wellness of the community.

Understanding of the health care system and environment.

Health care issues and trends

Health care personnel

Standards and regulations

Ensures the employment of qualified staff working in the appropriate job categories.

Interdisciplinary community collaboration; able to develop and promote team effort; confront negative attitudes to build commitment and morale;

integrate efforts and talents of team members. Promotion of professionalism : ability to align personal and organizational conduct with ethical and professional standards that include a responsibility to the patient and community, and a commitment to lifelong learning and improvement.

Personal and professional ethics

Professional and community contribution

Continuing education and lifelong learning