Technical Communicator

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell service and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime / Stand-by-Power Generation.

THIS POSITION IS LOCATED IN WEST SACRAMENTO CA.

QUALIFICATIONS REQUIREMENTS

To qualify for the position of Power Systems Technical Communicator, an individual must possess a strong Caterpillar technical background in Industrial Engines. Experience and knowledge of Electric Power Generation systems, Marine and / or Petroleum would be considered the equivalent to Industrial engine knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for technical assistance with all Power Systems issues included but not limited to Industrial engines and Electric Power Generation systems.
• Work directly with all levels of technicians and supervisors for all technical needs.
• Work directly with the Caterpillar parts and service representatives for technical assistance and goodwill for product support.
• Assist supervisors and other members of management with administration of warranty, service letter administration, and extended service coverage contracts.
• Assist in developing training schedules for technicians and provide training as needed on Caterpillar SISWEB / TMI and other web-based dealer systems.
• Research and investigate repair status information for customers, technicians and other department employees as required.
• Performs other technical communicator duties including requests to factory engineering for technical assistance as well as documenting and reporting product problems.
• Assist in preparation of quotes for customers as required.
• Some driving is required
• Other duties as assigned.

QUALIFICATIONS

EDUCATION AND / OR EXPERIENCE

High school diploma or general education degree (GED); and / or five years related experience or equivalent combination of education and experience. Must have experience in engine rebuilding and reuse guidelines for Caterpillar components. Must have experience with and full understanding of diesel and gas fueled engines, controls, fuel, lubrication and cooling systems. An understanding of AC power generation, control and distribution, including power output, power factor, circulating current and generator harmonic measurement and calculations is a plus.

SKILLS & ABILITIES

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid California driver's license and a clean DMV report.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear.

The employee must regularly lift and / or move up to 50 pounds, frequently lift and / or move up to 100 pounds, and occasionally lift and / or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee regularly works near moving mechanical parts and is regularly exposed to fumes or airborne particles. The employee frequently works in outside weather conditions and is occasionally exposed to toxic or caustic chemicals and vibration. The employee occasionally works in high or precarious places, and the noise level in the work environment is usually moderate.

COMPENSATIONS

Pay Range : $85,000 - $105,000 Annually

Pay Range Dependent on Knowledge, Skills, and Ability.

Wage depends on knowledge, skills and ability to perform the responsibilities of the job.

WHY WORK FOR HOLT?

Monthly salary. Excellent company-paid benefits including medical, dental, retirement, vacations and holidays.

Holt of California is an Equal Opportunity Employer M / F / V / D. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status.

For more information about our California Employee Privacy Policy, please consider the following policy summary. Privacy Policy

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Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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