Operations & Customer Experience Specialist
24 Seven TalentLos Angeles, CA, US7 hours ago
Job type
- Full-time
Job descriptionManage all inbound and outbound shipments of jewelry. Coordinate deliveries with customers and schedule pickups with shipping carriers. Prepare shipping labels, packing lists, and maintain order fulfillment via Shopify. Receive and process repairs, returns, and other packages. Support office management by ordering shipping and office supplies, and coordinating recurring deliveries. Assist with inbound phone and email inquiries related to repairs, resizing, exchanges, or product issues. Work with the production team to ensure timely resolution of jewelry repairs or replacements. Maintain up-to-date knowledge of jewelry trends, metals, diamonds, gemstones, and engagement ring processes. Educate customers on products, helping them make informed purchasing decisions. Previous experience in jewelry sales or operations is required, preferably with Shopify e-commerce experience. Excellent communication skills via phone, email, and in-person. Highly organized with strong attention to detail. Self-motivated, proactive, and goal-oriented. Passionate about jewelry and eager to learn the industry. Collaborative mindset to work effectively across all teams. Medical stipend 401(k) matching Competitive compensation Significant growth opportunities within a rapidly scaling company Downtown Los Angeles (Hybrid, Onsite M-F) $75,000 annually
Our fast-growing e-commerce business is seeking a versatile and motivated Operations & Customer Experience Specialist. This is an exciting opportunity to join a dynamic, high-growth company and play a key role in shaping operations and customer experience across multiple areas of the business. You’ll have the chance to wear multiple hats, supporting both shipping operations and customer service while learning all aspects of the jewelry industry.
Looking for candidates with jewelry brand
- This role requires prior experience in the jewelry industry. While all applications are appreciated, we will be prioritizing candidates who have worked at jewelry brands.
What You’ll
Shipping &
Customer
Product Knowledge & Jewelry
Create a job alert for this search
Customer Experience Specialist • Los Angeles, CA, US
Related jobs
Test is looking for a customer service representative to join our team in our remote office.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintainin...Show moreLast updated: 30+ days ago
A high-end gift store located in Beverly Hills is looking for 2 Customer Service Specialists to start immediately.As our Customer Service Specialist, you will play a key role in ensuring clientele ...Show moreLast updated: 17 hours ago
Associate Manager, Customer Experience.Goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation.
From its award-winning beauty and fashion lines to its expans...Show moreLast updated: 30+ days ago
Our fast-growing e-commerce business is seeking a versatile and motivated Operations & Customer Experience Specialist.This is an exciting opportunity to join a dynamic, high-growth company and ...Show moreLast updated: 4 days ago
Job Title : P2P Operations Specialist Location (On-site, Remote, or Hybrid?) : Torrance, CA (onsite) Contract Duration : 1 year ...Show moreLast updated: 5 days ago
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.
You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests.
Additionally, the Operations Manager oversees a...Show moreLast updated: 30+ days ago
British Swim School Deck Ambassador.Parents say British Swim School is quite simply the nation's leading swim school, and as we continue to expand the reach of our life-saving program, we'll always...Show moreLast updated: 30+ days ago
Payroll Specialist who will be responsible time keeping records of employees’ hours worked as well as any deductions or withholdings required to comply with state and federal laws in all of our mar...Show moreLast updated: 30+ days ago
This position is open only to U.Citizens, Green Card holders (Lawful Permanent Residents), and individuals with valid Employment Authorization Documents (EAD).
Applicants who do not meet these crite...Show moreLast updated: 1 day ago
Process Specialist (Starlink Customer Operations).SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are no...Show moreLast updated: 14 days ago
The Customer Experience Specialist I, is an entry level customer service role supporting Consumer Direct Lending.The individual acts as the primary consumer contact to guide a consumer through the ...Show moreLast updated: 7 hours ago
At Flexport, we believe global trade can move the human race forward.That's why it's our mission to make global commerce so easy there will be more of it.
We're shaping the future of a $10T industry...Show moreLast updated: 30+ days ago
Operations Services Specialist - Temporary 3-6 Months.Processing daily incoming and outgoing mail.Processing and managing member accounts (including dormant, inactive, deceased) and related transac...Show moreLast updated: 1 day ago
We’re Hiring : Lead Generation Specialist.Are you a proactive, detail-oriented professional who loves building pipelines and driving business growth? We’re looking for a.
Research, identify, and qual...Show moreLast updated: 2 days ago
Position Purpose : Supports the prior authorization request to ensure all authorization requests are addressed properly and in the contractual timeline.
Aids utilization management team to document a...Show moreLast updated: 30+ days ago
British Swim School Deck Ambassador.Parents say British Swim School is quite simply the nation's leading swim school, and as we continue to expand the reach of our life-saving program, we'll always...Show moreLast updated: 30+ days ago
UniUni, a North American leader in last-mile logistics, delivers tens of millions of parcels annually in Canada, from Coast to Coast, and is rapidly expanding across the United States.Founded in 20...Show moreLast updated: 30+ days ago
A national title and settlement services company with its corporate office located in Westlake Village, California.Looking for a Closing Specialist.
The company aims to provide a more transparent an...Show moreLast updated: 29 days ago
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.
Our focus on our people is what sets us apart and keeps our...Show moreLast updated: 30+ days ago
Customer Operations Analyst
RocketshipLos Angeles, CA, USFull-time
Quick Apply
- Promoted
- New!
Customer Success Specialist
Robert HalfBeverly Hills, CA, USFull-time
- Promoted
Associate Manager, Customer Experience
GoopSanta Monica, CA, USFull-time
- Promoted
Operations & Customer Experience Specialist
24 Seven TalentLos Angeles, CA, USFull-time
P2P Operations Specialist
Techlink Systems Inc.Torrance, CA, United StatesFull-time
Quick Apply
- Promoted
Survey Taker : Earn up to $25 per survey (Remote)
Earn HausAltadena, CA, United StatesRemote
Full-time +1
- Promoted
Operations Manager
BuckleWoodland Hills, CA, USFull-time
- Promoted
Customer Experience Specialist
British Swim SchoolLos Angeles, CA, USFull-time +1
- Promoted
Payroll Specialist
Vaco by HighspringAltadena, California, United StatesFull-time
- Promoted
Technology and Operations - Director
CBTSBurbank, CA, USFull-time
- Promoted
Process Specialist (Starlink Customer Operations)
SpaceXInglewood, CA, USFull-time
- Promoted
- New!
Customer Experience Loan Specialist
TEKsystemsLa Canada Flintridge, CA, United StatesFull-time
- Promoted
Global Operations Specialist
FlexportLos Angeles, CA, USFull-time
- Promoted
Operations Services Specialist - Banking
Ultimate StaffingLos Angeles, CA, USFull-time
- Promoted
Lead Generation Specialist
Catalina Integrative SolutionsGarden Grove, CA, United StatesFull-time
- Promoted
BusinessOperations - Authorization Specialist I - J00903 Authorization Specialist I - J00903
StaffingWoodland Hills, CA, USFull-time
- Promoted
Customer Experience Specialist
US Swim School AssociationLos Angeles, CA, USFull-time +1
Customer Success Specialist
UniUni LogisticsLos Angeles, CA, USFull-time
Quick Apply
- Promoted
Closing Specialist
PrideStaffWestlake Village, CA, USFull-time
- Promoted
Operations Manager-1st shift
Performance TeamSan Pedro, CA, USFull-time