Engineer

IAM Support Engineer

We are seeking an IAM L2 - User Access Management professional with experience in managing user access across Active Directory (AD), LDAP, Databases, and Mainframe ACF2 environments. The ideal candidate should have a strong understanding of different user personas such as employees, consultants, and agents and be proficient in CyberArk for privileged access management.

Key Responsibilities :

• Perform user access provisioning, deprovisioning, and modifications across AD, LDAP, Databases, and Mainframe ACF2.
• Ensure access control policies are followed and comply with security and audit requirements.
• Manage user lifecycle processes for various user personas, including employees, consultants, and agents.
• Work on CyberArk Privileged Access Management (PAM) for privileged account provisioning and administration.
• Handle access reviews, certifications, and audits to ensure compliance with regulatory and security policies.
• Investigate and resolve access-related incidents and service requests within SLAs.
• Collaborate with IT Security, HR, and Compliance teams to maintain proper access governance.
• Support IAM tools and automation initiatives to improve efficiency and reduce manual efforts.
• Troubleshoot and resolve authentication and authorization issues related to IAM platforms.
• Document IAM processes, SOPs, and technical configurations for operational reference.

Required Skills & Experience :

Preferred Qualifications :

Experience in role-based access control (RBAC), attribute-based access control (ABAC), or Zero Trust models.

Salary Range- $85,000-$90,000 a year

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