Recreation Shift Lead

Join our Team and be part of The Brushy Creek Life!

The Location :

Come experience "The Brushy Creek Life" in Round Rock, Texas, just minutes north of Austin. Brushy Creek Municipal Utility District enjoys the quiet rural aspects of small-town America while having proximity to cosmopolitan amenities.

The Organization :

Brushy Creek Municipal Utility District is home to 18,000+ residents. Formed initially as Williamson County Municipal Utility District No. 2 in 1977, BCMUD provides water and wastewater services, recreational activities, beautiful gardens, parks, and miles of trails through the Brushy Creek community. BCMUD operates four swimming pools, four tennis courts, and a disc golf course throughout the community.

At the heart of our District is the Brushy Creek Community Center. Our Community Center features two gyms, two racketball courts, a weight room, a rock wall, and recreational programming, including various fun activities, educational, and fitness classes.

Brushy Creek employs approximately 190 seasonal, part-time, and full-time team members.

Recreation Shift Lead :

The Recreation Shift Lead plays a key role in creating a welcoming, energetic, and safe environment at the Community Center during evening and weekend hours. This position oversees daily onsite operations - coordinating staff, events, and activities - while ensuring that every member, guest, and employee enjoys a positive Brushy Creek experience.

Acting as the onsite leader, the Recreation Shift Lead manages customer service, responds to emergencies, resolves conflicts, supports team members, and upholds the District's brand promise - The Brushy Creek Life.

Job Duties :

• Under the direction of the Member Services and Rental Supervisor, coordinate evening and weekend operations, including member services, activities, programs, events, and facility maintenance. Inspect rooms regularly and submit work orders as needed.
• Supports the recruitment, training, and ongoing performance of team members to ensure excellence in service delivery.
• Provides input to leadership regarding policies, strategies, and membership initiatives.
• Oversees the setup, use, and cleanup of special events, rentals, and programs. Manages room assignments, supplies, and schedules, while promoting awareness of Community Center offerings.
• Serves as the person in charge during evening and weekend shifts. Ensure the safety and security of all staff, members, and guests by enforcing facility policies, locking doors, setting alarms, and documenting incidents or concerns.
• Enforces all Community Center rules and District policies. Address and resolve issues involving staff, members, or guests with professionalism and fairness.
• Delivers exceptional customer service by answering questions, providing facility and program information, and assisting with member concerns.
• Oversees evening and weekend staff schedules, ensuring proper coverage and coordination of programs and activities.
• Engages with members to enhance their experience, monitor satisfaction, and strengthen brand loyalty to The Brushy Creek Life.

Minimum Requirement :

American Red Cross Adult and Pediatric First Aid / CPR / AED.

Schedule :

Benefits :

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