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Personal Assistant Manager (2025)

Personal Assistant Manager (2025)

Excellence Services, LLCAtherton, CA, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Location :

  • Atherton, CA, 94027 (On-site) Job Type : Full-Time (40 hours / week), Hourly, Non-Exempt Availability : Typically 9 am - 5 : 30 pm M-F, with availability for on-call support as needed COMPENSATION : $130,000 - up to $400,000 / year (DOE) Discretionary year-end bonus (up to 20%) Health insurance Paid vacation, holidays, sick days Paid meal breaks Regular reviews & significant opportunities for career advancement INTRODUCTION : Join an exclusive, high-end private household as a Personal Assistant Manager, where your leadership will drive the success of household operations.
  • This position offers more than just operational oversight – it provides the unique opportunity to directly influence the daily life and experiences of a prestigious household.
  • As a pivotal figure in a dynamic team, you will play a key role in shaping a culture of excellence, setting the bar for service, and delivering tangible impact to an elite clientele.
  • This is the ideal role for a seasoned professional eager to make meaningful contributions while advancing their career in an inspiring environment.

DUTIES :

  • Team / Personnel Management : Recruit, train, and lead a team of Personal Assistants, setting measurable performance goals to ensure exceptional service.
  • Conduct regular reviews to enhance team efficiency and foster a culture of collaboration and excellence.

    • Vendor & Supplier Management :

  • Negotiate and manage vendor contracts, establishing long-term partnerships to ensure high-quality service.
  • Monitor performance against clear targets, optimizing costs and refining processes to meet the household’s standards.

    • Property Management :

  • Oversee estate maintenance through scheduled inspections and predictive maintenance plans to prevent issues and preserve property value.
  • Track upkeep milestones and implement improvements for operational efficiency.

    • Administration and Communication Coordination :

  • Streamline communication with Principals, ensuring timely, accurate exchanges using tools like G-suite.
  • Manage documentation, maintaining organized, secure records with regular process evaluations.

    • Personal Matters and Errands :

  • Coordinate errands and transportation, automating routine tasks (e.g., scheduling deliveries) to prioritize high-value needs.
  • Set measurable goals for efficient, reliable service delivery.

    • Emergency and Flexible Support :

  • Develop contingency plans for urgent requests, such as last-minute travel or event changes, establishing response benchmarks to ensure swift, systematic handling.

    • Confidentiality and Professional Ethics :

  • Enforce rigorous confidentiality protocols, conducting regular audits to protect sensitive information.
  • Train staff on ethical standards to uphold the household’s trust.

    • Document and Data Management :

  • Optimize document and data systems, automating tasks like filing and retrieval for secure, accessible records.
  • Implement process improvements to ensure accuracy and efficiency.

    • REQUIREMENTS :

  • Education & Experience : Bachelor’s degree or higher in Hospitality Management, Property Management, Business Administration, or related field preferred. 5+ years in management roles within luxury hotels, family offices, or private estates.

    • Core Competencies :

  • Leadership & Impact : Proven ability to lead teams, optimize performance, and inspire service excellence while driving meaningful contributions to household operations .

    • Vendor Management :

  • Expertise in managing complex vendor relationships with a focus on delivering value and quality.

    • Organizational Mastery :

  • Superior organizational skills, able to handle multiple priorities with precision and foresight.

    • Communication :

  • Strong written and verbal communication skills in English; additional languages a plus.

    • Technological Proficiency :

  • Skilled with G-suite, iPhone, MacBook, and property management tools.

    • Problem-Solving :

  • Demonstrated ability to think strategically and implement solutions to complex challenges.

    • Confidentiality :

  • Strong commitment to privacy and ethical handling of sensitive matters.

    • Preferred Qualifications :

  • Experience in high-end service environments or event management.
  • Familiarity with global operations or cross-cultural teams.

    • CORE VALUES :

  • Principals' First : Unwavering commitment to meeting the needs of our principals.

    • Learn from Mistakes :

  • Ability to learn from challenges, take accountability, and grow.

    • Conscientiousness :

  • Diligence in performing tasks with precision and care.

    • Dedication :

  • Deep commitment to role, team, and organization.

    • Accountability :

  • Ownership of responsibilities with thorough attention to detail.

    • Independence :

  • Proactive problem-solver with a drive for continuous improvement.

    • Resilience :

  • Ability to thrive under pressure, welcome constructive feedback, and maintain a positive attitude.
  • WHY JOIN US?

    • Elite Environment :

  • Lead operations in a luxurious estate, serving a distinguished clientele.

    • Strategic Impact :

  • Shape the success of a prestigious household through innovative leadership.

    • Career Growth :

  • Access tailored training and advancement opportunities to elevate your career.

    • Innovative Tools :

  • Leverage cutting-edge systems for seamless operations.

    • Competitive Rewards :

  • Enjoy a top-tier salary, performance bonuses, and comprehensive benefits.

    • Collaborative Culture :

  • Thrive in a supportive team that values your contributions. #zr Powered by JazzHR
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    Personal Assistant • Atherton, CA, US